Caliber - Grand Ledge
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good repair work.
Customer Service - 5.0/5.0 -
Customer service was outstanding.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marcus was fantastic to work with, he kept me updated and even moved me up a week early when an opening came in the schedule.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ruby, Brandon and the crew did a fantastic job with the estimate, scheduling, and repairs on my vehicle. Thank you Caliber!
Customer Service - 5.0/5.0 -
Everyone is very professional
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went fine. Got my car back one day earlier than I was told. Meaning that I won’t pay for a four day rental. Thank-you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. Professional workmanship. And great communication.
My Experience - 5.0/5.0 -
Ruby was very responsive and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only reason that I gave a 9 instead of 10 was that it took much longer than expected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the process and repair was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and repair work.
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I wish I could have gotten it in earlier (date wise)
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was good, even completed ahead of expected time of completion. Smooth process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service. Kept me informed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
OUTSTANDING from the beginning to end, I Appreciate you Liberty and Caliber Collision.
My Experience - 5.0/5.0 -
What do I say about Caliber Collision. They were great. I don't write reviews. But the people there were not just good as in what you would normally expect. They were outstanding. Thus my taking time to write. I'm a compulsive demanding person and everyone of the 4 people I had contact with were knowledgeable, very pleasant and really wanted to give me the best experience and professional finished outcome possible. AND Caliber Collision did just that from the moment I walked in the door.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It's a crap shoot to pick a body shop and all body shops are not the same. Mind you I wasn't paying my insurance was and I could pick anyone. After visiting 3 (the other 2 were dealerships) places I chose Caliber. They were GREAT. I don't write evaluations but they were above and beyond in every respect.
Customer Service - 5.0/5.0 -
I dealt with 3 people total and they bent over backwards to be pleasant, professional and keep me informed about what was happening with texts and phone calls.