Caliber - Grand Ledge
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the frequent text updates on progress and I really appreciated you using OEM replacement parts instead of aftermarket parts. I have already recommended your shop to others- you were fast, efficient and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
cosmetic damage is fixed but my car still makes a loud humming sound coming from the front tire on the driver side.
Customer Service - 3.0/5.0 -
cosmetic damage is fixed but my car still makes a loud humming sound coming from the front tire on the driver side.
Returned Clean
My Experience - 5.0/5.0 -
Great work, done exactly when promised. My car looks brand new!
Likely to Recommend - 5.0/5.0 -
Perfect!!
Repair Quality - 5.0/5.0 -
Not only was my car repaired, but Caliber detailed the entire exterior so the car looks brand new. Wow!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work as always
Customer Service - 5.0/5.0 -
Always courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service in Grand Ledge
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.0/5.0 -
While some of the issues we experienced "may" have been out of the control of the service center, I believe many were the result of poor communication and a lack of actual knowledge of the needed repairs. The only saving grace was the fact the manager, Brandon, was able to cover the additional rental car expenses. However, that would not have been necessary, or not necessary for as long as we experienced, had our service advisor been more engaged throughout the repair.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great communication thru the whole repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Blended the paint very well cant tell it was ever repainted
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job I have used them many times and have never been disappointed in there service or the quality of work. They always answer all my questions and their work is superior to other body shops in the area
Customer Service - 5.0/5.0 -
Great staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Explained what was done to fix my car