Caliber - Grand Ledge
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Every time I mentioned to someone that my car was being repaired I recommended you! I have been so happy with the entire process!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend the company
Repair Quality - 5.0/5.0 -
Very professional group of technitions.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They were great overall.
Repair Quality - 5.0/5.0 -
Everything looks great up to now. I received a part that failed and had to return to get that fixed. They did their best to get it done asap and get the car back to me.
Customer Service - 5.0/5.0 -
Friendly and good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was quick and got timely updates on progress. Brendon was nice
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 3.5/5.0 -
The work that was done looks great, but glitches in getting parts, communication of delays and changes in timeline less than stellar.
Repair Quality - 4.0/5.0 -
Still waiting for parts and installation. My understanding is that the manufacturer has sent wrong parts. Will be a higher score when the job is complete. IIT IS NOT COMPLETE!
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Friendly staff. Listens to the customer. Professional work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had some time late this afternoon to look over the work that your crew did from body work to painting. I was very pleased with the craftsmanship. We drove the Edge to an appointment in Holt this PM. It tracked straight down the road at a variety of speeds and there were no rattles. Thanks for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am totally satisfied with the repair work that was completed by Caliber on our Ford Edge. The car looks brand new and tracks straight down the road at any speed. No rattles and great paint work. We were kept in the loop via text messages during the repair process. And thanks for fixing a few stone chips on the hood of our vehicle.
Customer Service - 5.0/5.0 -
As noted above and any contact we had in person was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was my second amazing experience with caliber collision. They always go over and beyond to help out. Got my car back super quick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair work executed in a timely fashion.
Customer Service - 5.0/5.0 -
The guys were great!