Caliber - Granger

4.9 (245reviews)
97%
51111 Bittersweet Rd,  Granger,  IN  46530

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (245)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Regular text and phone updates throughout the repair process were frequently highlighted as a standout feature that reduced customer anxiety. Several customers noted their vehicles were completed ahead of schedule. A few customers mentioned isolated concerns about incomplete repairs or initial communication gaps, and one noted a significant quality control issue, but these were exceptions in an overwhelmingly positive body of feedback.
Select to learn more
"... Caliber Collision! From start to finish, everything was fast, efficient, and truly above and beyond what I expected. They explained everything clearly, and had my car ..." Read more
"... the lot in pristine condition before it was hit and our baby is back to pre-accident condition. It looks like it was never hit. I am in awe at the level of service Caliber provided ..." Read more
"Excellent job best collision repair experience of my life. Hopefully i never need your services again but if ..." Read more
"... when I first got it. They went above and beyond, fixing so much more than I expected, and the results are incredible. Throughout the process, they were honest, communicative, ..." Read more
"All the repair work was done perfectly the paint was blended you can't tell any difference in the color match at all they did an outstanding job in my truck and ..." Read more
"They updated me for two weeks. Every Monday, Wednesday, and Friday. Great communication and customer service"
"... Collision is amazing. They explained everything to us and kept us up to date three times a week about the progress of the car. The car looks like brand new!! Thank you Caliber ..." Read more
"Once the vehicle was kept the 2nd time, I was never contacted about any updates. I had to reach out to get any information. I was only informed an hour ..." Read more
"There was issues getting a door and after the first 2 weeks of not hearing from the shop I went in and complained, after that the communication from ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Dom was amazing through the whole process and Christy and helped in whatever she was able!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great communication and work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car is nice and clean. Thanks

Likely to Recommend

Repair Quality

Customer Service

Excellent job best collision repair experience of my life. Hopefully i never need your services again but if I do ill be back!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with your repairs , this is the 2nd time I have had a repair with Caliber. Both experiences have been amazing from start to finish.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for working diligently to get the truck finished for us.

My Experience

Excellent service, completed the work early and under budget! Staff was superior and very helpful! Would recommend 100%.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dom was super sweet and helpful. I loved the updates on the status of my car and where at in the process it was.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am absolutely thrilled with my experience at Caliber Collision! The repair to my roof turned out great, and the quality of the work exceeded my expectations. Dom was fantastic throughout the entire process. Before I left my vehicle, he carefully went over all of the planned repairs, and when I picked it up, he took the time to explain everything that had been completed. His communication and attention to detail gave me confidence that my car was in good hands. The entire staff was friendly and professional, and I especially appreciated receiving text updates almost daily so I always knew the status of my vehicle. I couldn’t be happier with the results and the customer service. I would 100% recommend Caliber Collision to anyone needing vehicle repairs!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job worked fast and kept me updated

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

It was more them my other price

Repair Quality

Customer Service

Good job