Caliber - Granger

4.9 (255reviews)
97%
51111 Bittersweet Rd,  Granger,  IN  46530

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (255)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have recommended the Caliber Collision on Bittersweet Rd in Granger, IN

Repair Quality

Looks beautiful l!

Customer Service

Returned Clean

My Experience

Dominick at the Granger, IN, was great, very friendly, timely with his updates, and patient when we were not given incorrect information from the first Calibur office that we dropped the car off at initially.

Likely to Recommend

Repair Quality

The Granger office was great

Customer Service

Dominick and the rest of the Granger office were friendly, responsive, and helpful

Returned Clean

Likely to Recommend

Because of my experience with them Ann's the quality of work performed.

Repair Quality

They went above and beyond in checking everything. The finished product was done extremely well, even took care of an oversite from the previous company that did work last year.

Customer Service

Very welcoming, Dominic listened carefully, the most important part of customer service. Gave a thorough explanation when I picked up my vehicle.

My Experience

The team at Caliber Collision in Granger did an excellent job. They got my vehicle repaired very quickly and it looks brand new. The staff is very friendly and the communication/updates from Dom were great. I would highly recommend them to anyone that needs their vehicle repaired.

Likely to Recommend

Repair Quality

They were able to get my vehicle back within a week... Great turnaround and excellent communication

Customer Service

Returned Clean

My Experience

I was very pleased with the service I received. Dominic was very thorough and updated me several times a week. I feel like they went above and beyond and I could not be happier. Thank you so much you guys did an excellent job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work was above and beyond what I expected. Getting the truck back to Buffalo the truck needed its yearly inspection. My good friend who has an auto and collision shop was impressed with the quality of the work. He said I was lucky to find a shop with that quality of craftsmanship.

Customer Service

Returned Clean

Likely to Recommend

After this experience, I just might do that. However, I personally will try not to recommend things to people until I’ve been there multiple times, and this being my first time makes the odds dip a bit. Sorry.

Repair Quality

Overall, great job. There are a couple of plastic pieces that are slightly more vibratory than before, but it’s not that bad and I feel like that’s almost expected when you have your car taken apart and put back together, so it’s fine. Again, overall, great, thank you.

Customer Service

Overall, great. Kind, patient, and communicative.

Returned Clean

My Experience

The team had exceptional communication. We were astounded by the speed at which they completed repairs. It was night and day different from previous experiences with other companies.

Likely to Recommend

I would highly recommend to everyone

Repair Quality

Repair was fast and professional.

Customer Service

The team had the best communication I’ve experienced from a body shop. Second to none.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The only place I can ever take my vehicle

Repair Quality

Sky and Dominic were super friendly, caliber did an amazing job on my hrv not once but twice!!

Customer Service

Knowledgeable and very friendly

Returned Clean

Likely to Recommend

Repair Quality

It was fast and easy and they kept me updated throughout the process.

Customer Service

Returned Clean

My Experience

Super happy with my repair everyone helpful and couldn’t have been nicer.

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Dom was fantastic! Service was complete, quick, very professional

My Experience

My Experience

Everyone was so friendly. Skye and Dominick took care of everything and made the entire process so easy and seamless. They went above and beyond to take care of every detail and communicated with me throughout the entire process.

Likely to Recommend

Repair Quality

Excellent attention to detail!

Customer Service

Everyone was friendly and very eager to help. They made the process seamless and pleasant

Returned Clean

My Experience

Staff was friendly and helpful; the work was excellent. My car looks great and caliber collision kept me informed and the process was smooth and easy. Thank you!

Likely to Recommend

Repair Quality

My car looks great!

Customer Service

Caliber was professional - all the staff i interacted with - friendly and easy to work with. I appreciated their updates and willingness to help me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean