Caliber - Greenville NC
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
It's been a month since last driving my vehicle so that may slightly impact my experience however it does not seem to be driving the same, the alignment ans suspension both seem a little off. The front right tire has lost air pressure as well which was the 1st notification I got upon driving off with my vehicle. I'm going to get a second opinion from one of my family members that have been behind the wheel since I recently purchased the vehicle to be sure that it is not just because I have been driving the rental for over a month.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Paint is similar but you can see the difference. Assembly was done but my vehicle rides differently regarding the suspension a d braking system. The door handle works but you cannot feel the appropriate unlocking mechanism like before.
Customer Service - 3.5/5.0 -
They communicated above expectations but the delays in receiving my vehicle were a constant disappointment causing me to be harassed by Enterprise.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was fast, painless, and professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I wouldn't send anyone to any other shop.
Repair Quality - 5.0/5.0 -
Great guys, went over and beyond my expectations of what I was thinking would be fixed. Even took care of something in the same damaged area that I wasn't even asking to be taken care of. Overall I wouldn't send anyone, to any other place to get their vehicle back in tip top shape. When they say it'll be like it was before the damage, that's an understatement, my truck looked like new. If anyone wants body work done right, don't just take my word for it. Go see for yourself, these guys put anywhere else to shame.
Customer Service - 5.0/5.0 -
Friendly, made sure they knew what I needed taken care of, kept me up to date on repairs and what date my truck would be ready for pick up. And went over and beyond customer satisfaction.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Took too long because of not being able to find a new door.
Customer Service - 5.0/5.0 -
Very nice!
Likely to Recommend - 0.5/5.0 -
We chose Caliber because of the national reputation, but the work was very shoddy.
Repair Quality - 0.5/5.0 -
The hood will no longer pop when the lever is pulled. It is not aligned properly. The tailgate now has a leak.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and quality work in Greenville.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did an awesome job and got the job done in a timely manner.
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent repair, professional shop
Customer Service - 5.0/5.0 -
kept me up to date with repair progress
Returned Clean
My Experience - 5.0/5.0 -
They were very professional and we did not have to call one time to check the status of our repair as they kept us very informed I would do business with this body shop again
Likely to Recommend - 5.0/5.0 -
Very professional work with some minor problems but overall pleased. Paint looks perfect.
Repair Quality - 4.5/5.0 -
slight gap with back bumper/back panel/trunk door but its ok and looks good overall.
Customer Service - 4.5/5.0 -
Some issues with timing of completing of vehicle which put me in a bind.