Caliber - Gulfport - 25th Ave

4.8 (2,456reviews)
96%
3100 25th Ave,  Gulfport,  MS  39501

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,456)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your team made the repair of my truck as painless as possible and did good work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the time I came in till the left I left I was completely satisfied. Great customer service, welcoming environment, very knowledgeable. All around great experience! Would definitely got back if needed and would highly recommend!

Likely to Recommend

Most definitely!

Repair Quality

Very satisfied!

Customer Service

Great customer service and a very welcoming environment!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The repairs were well done and I would rate that as a 9.5, but the communication in regards to the status of my car was poor.

Repair Quality

The repair job was well done...there were just 2 small spots of green paint on the handle of the new car door that I didn't notice until I returned home.

Customer Service

I was never given an update at anytime during the repair service. I brought my car in at 8 am on Wednesday and I called the following Monday to get an update...I was told they were waiting on my insurance to approve a supplement and they had to order more parts...but when I talked to my insurance, they told me they had approved the supplement on the Friday of the week I brought it in. Finally, the day I was to receive my car back they refused to release my car because the said they had an additional supplement to be approved...and I had paid my deductible, so I didn't understand why Mr. Monte would not let me or my car go until my insurance responded back. The gentleman in charge at Caliber Collision told him that he could not hold me because I met my deductible and to release my car...I want to say Thank you to the just and kind Sir.

Returned Clean

My Experience

Everyone at caliber collision was absolutely wonderful Monte is a great representative my car is perfect thank you so much I if I was to rate I would say they all deserve a 10

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service and awesome customer service. My car looks amazing

Customer Service

Friendly and kind

Returned Clean

My Experience

I absolutely loved the gentleman that was over my repair (Monty) he did an all.around great job communicating with me and taking care of things.

My Experience

Everything went pretty fast and my truck looks Great!! Thank you for doing a awesome job

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was impressed not only on the great job you did but on the timely way you completed the job Daniel was very helpful and everyone was extremely polite. Once again thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very courteous and helpful. I like the continued updates during the process.

Likely to Recommend

Already have

Repair Quality

Everything was excellent except the battery was dead when I picked the car up. Was not having battery problems prior to bringing car in

Customer Service

Returned Clean

My Experience

so far they did a great job like always thankyou so much

Likely to Recommend

Repair Quality

window is off track

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My truck had a small dent in the door that couldn’t be repaired (initially quoted to be repaired), had to be replaced. They were able to still get everything done in time which was my main concern. The work is exceptional and daniel did a great job communicating and keeping me updated.

My Experience

Everyone was very nice and helpful, I received updates almost every day. My estimator “David” was his name I think was very professional . I was extremely pleased with the job and the way I was treated. Thank you Paul Page

Likely to Recommend

Already send a friend by, maybe Tuesday he’ll show up

Repair Quality

Yes very satisfied, I totally appreciate your estimator Steven

Customer Service

Very satisfied

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I don’t know that it is a problem unique to this shop due to supply chain issues, etc. however I would not recommend the shop because I would encourage people to find a place that will order parts before you drop off for repairs and/or allow you to use your car while waiting on parts.

Repair Quality

Something sounds weird, like it might be scraping in my tires, but it looks good

Customer Service

Everyone was nice enough, but it was a REALLY lengthy process and I had to be sure I followed up as I would go days without updates when I didn’t call them.