Caliber - Harker Heights

4.8 (7,704reviews)
97%
5300 E Central Texas Expy,  Killeen,  TX  76543

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,704)

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My Experience

Done before time.

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My car was ready before the time promised.

My Experience

Finished in timely manner with constant communication

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My Experience

Great customer service, worked and finished my car in a timely fashion and I would recommend all to go for service

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My Experience

Danny was my technician and he did an amazing job on my vehicle. All of the staff that I encountered were friendly and professional.

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Repair Quality

Danny was my technician and he did an amazing job. Everyone that I encountered were very friendly and professional.

Customer Service

My Experience

My advisor was the best of this experience. He was understanding and did everything he said and got my vehicle back to me in a timely manner.

My Experience

My Experience

My Experience

Communicating with me throughout the process. I felt comfortable knowing I was valued as a customer. Mr. Chris called me directly. Thank you Chris!

Likely to Recommend

Just remind my friends about the Loaner policy on their insurance.

Repair Quality

Thanks to the team, my car came out like nothing ever happened, and was cared for. Chris was awesome and kept communicating with me about the car every step of the way. The repair was quick I was surprised ! Awesome job

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My Experience

Christopher did a great job!

My Experience

Great job team!!!! Looks great !!!!!

My Experience

I recently took my car to Caliber for front-end damage after a recommendation from USAA, and the experience was excellent from start to finish. My adjuster, Armando, was outstanding. He thoroughly assessed the damage, clearly explained what to expect, and his estimated timeline was right on target. Throughout the repair process, he kept me updated on the progress every step of the way. When an additional damaged part was discovered, he let me know immediately and extended the completion by one day to ensure it was repaired properly. His customer service was excellent . He even offered to install my replacement license plate if I needed help. That level of care and attention made a great experience even better. Thank you, Armando, and the entire Caliber team, for your professionalism, communication, and exceptional customer service. I highly recommend your shop

My Experience

It looks as good now, as it did when we first got it! I will always go to Caliber Collision for "any & all" body or collision work on my vehicles.

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My Experience

Thank you for your help

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My Experience

Chris did an absolutely outstanding job! Thank you so much for your hard work and dedication to getting my vehicle back on the road!

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