Caliber - Killeen Downtown
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Everyone was very nice and helpful and i appreciate what yall did for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Antonio did a great job keeping me updated throughout the process! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was nice, easy to talk to and knew their jobs to be able to answer any questions asked.
My Experience - 5.0/5.0 -
I had Mr. JJ who worked on my car tens across the board he needs a raise. He was nothing short of amazing. His customer service is amazing. He communicated throughout the process and also the young lady upfront the receptionist. I think her name is Miss Christina or Miss Christy her as well amazing amazing, amazing amazing people thank you guys so much.
Likely to Recommend - 5.0/5.0 -
Also, I love the honesty of them the company because I didn’t even realize that I had dropped Money in my car and when I went back to pick up my car, the money they had it saved inside my paperwork so that’s also something else that I can throw out there thank you guys for that as well
Repair Quality - 5.0/5.0 -
Mr. JJ was a gentleman that worked on my car and Miss Christy was a young lady at the front counter tens across the board. They were nothing short of amazing customer service was A1. I would recommend anyone to go to them. Thank you guys again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Each and every employee there was amazing. From the Manager on down.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Extremely satisfied with the results
Customer Service - 5.0/5.0 -
Excellent service, friendly staff, great communication and they fixed my car in less than a week
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication and service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
JJ was great. Kept me updated through the process and was timely in his responses to my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really liked the way you all kept me informed about the process of my car repair. You all have very good customer relations/service
Likely to Recommend - 5.0/5.0 -
Great Shop for repairs
Repair Quality - 5.0/5.0 -
Great Service thanks Ron
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 4.0/5.0 -
Awesome
Repair Quality - 4.0/5.0 -
Great job jj and front counter lady
Customer Service - 4.0/5.0 -
No complaints
Returned Clean
My Experience - 5.0/5.0 -
Joshua Justice and the staff at Caliber Collision were very professional. JJ kept me informed of the progress as things progressed. I would highly recommend Caliber Collision to anyone who is in need of auto body repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was definitely a top notch experience from beginning to end. From the front desk to day I drove off the lot with my car looking like nothing ever happened. The communication 10/10!!! Doesn’t get any better than this!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience from start to finish. The staff was friendly, kept me updated throughout the repair process, and the quality of the work was outstanding. My vehicle looks like new again. I highly recommend Caliber Collision in Killeen.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
JJ was great and kept me updated throughout the whole process and my car was ready faster than expected.
Customer Service - 5.0/5.0 -
JJ was great qnd went above and beyond. He waited for me to get off work so I could pick up my vehicle right after closing time. It made my day to be able to have my vehicle before the weekend.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kristina, JJ and Jose were absolutely amazing to work with! Exceptional communication and they went above and beyond to make sure I had transport to and from the rental car company when I dropped off my car and picked it up. Thanks!