Caliber - Killeen Express

4.9 (3,003reviews)

96%

(254) 781-2044

4301 S Fort Hood St, Killeen, TX 76542

96%

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4301 S Fort Hood St
Killeen, TX 76542

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About Caliber - Killeen Express

See Photos

4301 S Fort Hood St
Killeen, TX 76542

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (3,003)

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2,417 Customers Rated

5 Stars

70.1% Complete

(2104)
4 Stars

6.3% Complete

(189)
3 Stars

1.6% Complete

(47)
2 Stars

0.8% Complete

(24)
1 Star

0.4% Complete

(13)
< 1 Star

1.3% Complete

(40)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its professionalism, high-quality repairs, and excellent communication throughout the repair process. Many highlighted that their vehicles were returned looking brand new, with repairs often completed ahead of schedule. Customers appreciated receiving regular updates via text and calls, making the process smooth and stress-free. The staff was frequently described as friendly, courteous, and knowledgeable, going above and beyond to ensure satisfaction. A few customers noted minor concerns, such as alignment issues with bumper repairs, interior cleanliness after service, and occasional delays due to parts availability, as areas where improvement was suggested directly by their experiences.

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Service Quality
Timeliness
Communication

"Top tier work. I cant even tell where the damages were. Also exceptional customer service."

"Everyone was courteous, professional, and caring. The service I received was remarkable. It reminded me of the old days. Where service, pride, ..." Read more

"... bumper repair. After the installation, I noticed that the bumper does not align properly with the other side and there is still a visible gap. I had to return ..." Read more

"... rental company, kept me informed on the work, and I was even able to leave the rental car there when my car was finished 2 days early. The work looks great, ..." Read more

"Waooo I drop off my car Tuesday this week for repairs and they have my car ready on Friday same week it really impress ..." Read more

"Thank you! Our Jeep looks amazing and the job was completed sooner than expected!"

"The work was quick and the quality was great. Constant updates and communication from the start to the finish."

"... great! The details, everything looks amazing and the consistency in communication! Perfect!" Read more

"... were very professional and eligible from the get-go. Communication and attention to detail were on point." Read more

"We really liked getting updates on the progress of repairs. Everyone was so professional and accommodating. Thank ..." Read more

"... prompt it was a great experience using this shop. They answered any and all questions I had and answered some even before I asked all in all 10 out of 10" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication