Caliber - Harker Heights
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and was kept informed all the way of each steps.
Customer Service - 5.0/5.0 -
The receptionist was very nice.
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Armando and his customer service was absolutely outstanding. He was so accommodating and helpful. The continued status updates were just great. It was a 100% positive experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication, service and repairs were very good.
Customer Service - 5.0/5.0 -
Chris, Angie and office staff were friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Armando was absolutely awesome!! Very nice and extremely professional. I highly recommend the service. Very quick turnaround on my wife's Honda Accord. Saved me over 500 bucks! Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Christopher was fantastic. He explained everything to me. Everyone was nice and friendly. Want to thank y'all for fixing my truck.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
The receptionist at the front desk was just rude and condescending. She made us feel like we were bothering her by just being there. Worst customer service ever. Derren was AMAZING! Answered any and all questions! Complete opposite of the receptionist
Returned Clean
My Experience - 5.0/5.0 -
The manager was very helpful and understanding.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service provider and assistants went above and beyond getting my car back in a very timely fashion. I had shared with my service provider how important my car was to me and my residents . Who depend solely on me for transportation. Of course I really appreciate the car wash..
Likely to Recommend - 5.0/5.0 -
very likely at your location. Although I heard that all your shops provide consistent excelent service!
Repair Quality - 5.0/5.0 -
I was very impressed with each employee. The service was all about excellence. You guys even cleaned the wheels on my car. I was just thinking that was the next thing that I needed to do. Thank you for an excellent job! Well done! I really hate when my tires are half done. I would rather have them not done! Anyways, thank you very much for a job well done!
Customer Service - 5.0/5.0 -
I think that I've already covered that. Customer service was very well done
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was very good and the repair was done quickly and efficiently.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Front desk lady was not friendly