Caliber - Harker Heights

4.8 (7,714reviews)
97%
5300 E Central Texas Expy,  Killeen,  TX  76543

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,714)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber collision did a great job repairing my vehicle. They’re friendly, professional, and sent daily updates. My car was repaired sooner than scheduled. They made the repair process very easy. I would highly recommend using caliber collision.

My Experience

Chris was super helpful and kept us updated on the status of the car during the entire process. He was very professional and very kind, I will always recommend Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Lyderren was amazing he kept me informed the entire staff made the process so easy. Thank you Kevin the GM he was great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I dealt with a young man named, Chris. I was in a very unique situation. My husband committed suicide and the day after, I found the damage to his truck. I had no idea what happened. Of course, Chris asked me what had happened and I had to explain. He was so sensitive to my situation and handled everything with such tact and courtesy. I will be forever grateful for the kindness he showed me. Please give him a raise as soon as you can. There are not many employees like him around.

Returned Clean

My Experience

Armando and Kevin were informative and helpful.

My Experience

Muy buen trabajo

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly professional staff.

My Experience

Danny was quick with all updates, upfront about everything, offered to help in every way, and made certain i was happy with my car once finished.

Likely to Recommend

With the quality of work, yes, I will recommend Caliber to any of my friends that might need any repairs.

Repair Quality

Danny made certain that my vehicle was as close to 100% as possible. I am very happy of the work done by all team members that were part of restoring my vehicle.

Customer Service

Danny kept me updated at all times

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Kept me up the date with the entire repair process, and it was very pain free and Stress free.

Customer Service

I was always greeted when I came in and Darren. My service guy was always friendly. And answered all my questions.

Returned Clean

Likely to Recommend

Repair Quality

Very good experience

Customer Service

My Experience

My Experience

Overall the experience was great, with the exception that i kept getting delayed as the date of return of my vehicle. Beside that it was great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

DANNY WAS GREAT

Repair Quality

Danny was Great And I Was Very Pleased With His Professionalism And Performance

Customer Service

Danny was GREAT

My Experience

I appreciate the friendliness and up to date information. Thank you