Caliber - Harlingen
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Front bumper was never fully put on right. Had to return several times, never received call backs when messages were left to the representative. Dashboard was torn and damaged during the duration of the repair and I never received a resolution on how it was going to be fixed. Overall unsatisfied with the repair and the communication through out the process of a nearly 2 month repair that should not have lasted this long.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The professional atmosphere and attention to detail was outstanding! As well as keeping me updated on the progress of the repair. The work was first class and I couldn’t be more pleased. Thank you for making an unexpected accident as painless as possible. I will recommend you to everyone I know that would be in need of your services. Again, thank you so very much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. Would recommend to anyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The employees were attentive and professional always keeping me informed about the status of the repairs by phone or text. The repairs were satisfactorily completed 2 days ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Todo bien me entregaron la troca en tiempo y el personal muy atento gracias por sus servicios.
My Experience - 5.0/5.0 -
Caliber Collision did a great job on the repairs. Loved the fact that you kept me updated with the progress of the repairs. Victor was very helpful and informed us well about what was gonna on throughout the process of repairs.
My Experience - 5.0/5.0 -
Jose was able to get me a quick quote and appointment for my vehicle to get taken care of. He guided me through the whole process. I knew they would do a great job on my vehicle and restore it to look like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I never doubted that your guys would be able to get my truck back to normal.
Customer Service - 5.0/5.0 -
Jose was such a great help every step of the way. He guided me through the process and communicated clearly.
Returned Clean
My Experience - 5.0/5.0 -
Job well done
Likely to Recommend - 5.0/5.0 -
Highly reccomendable
Repair Quality - 5.0/5.0 -
Excellent quality of work
Customer Service - 5.0/5.0 -
Excellent service and care
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
They're dirty with there work n always giving us the runaround they took almost 6weeks for a right side repair the door mirror n hood where a branch fell on it n they couldn't even vacuum or Armoural on doors n dashboard they even took it another day to clean it and brought it back the same i would not recommend this place in harlingen tx
Customer Service - 0.5/5.0 -
Very bad services i would not recommend ther work n they always give u the runaround had to wait like six weeks n still waiting for another part for mirror n we got the truck very dirty
Returned Clean
Likely to Recommend - 5.0/5.0 -
One of the few that provides warranty
Repair Quality - 5.0/5.0 -
Very great customer service, and quick turn around time.
Customer Service - 5.0/5.0 -
World class customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Trash (not our own) was left in the back of the vehicle. Otherwise, repair quality was very good, I was kept well informed of progress, and an unexpected flat tire was handled well, including subsequent home delivery.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication throughout. Vehicle was delivered as promised. Extremely satisfied with vehicle home delivery and the handling of an unexpected, unrelated flat tire.
My Experience - 5.0/5.0 -
Excellent service from Victor Morales. He explained everything clearly, was very friendly, and did an outstanding job on my vehicle. I highly recommend him—100% satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend Mr. Jose De Los Santos to all my family and friends.
Repair Quality - 5.0/5.0 -
Great customer service, great communication and Great work on my vehicle!
Customer Service - 5.0/5.0 -
My service advisor, Jose De Los Santos did a great job! Very grateful for the help and communication throughout the process!