Caliber - Weslaco

4.9 (572reviews)
98%
1305 E IH 2,  Weslaco,  TX  78596

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (572)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, with frequent text and call updates keeping them informed throughout the process. The professionalism and friendliness of the entire team were repeatedly commended, with customers noting they felt welcomed and at ease from drop-off to pick-up. Repair quality received high marks, with numerous customers stating their vehicles looked brand new upon return. Several customers also appreciated the added touch of having their vehicles cleaned and detailed, as well as home delivery upon completion. A few customers noted areas for improvement, including instances of incomplete repairs, inconsistent communication, and minor quality concerns upon vehicle return, as mentioned directly in their feedback.
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"... was properly repaired and looking great again. The professionalism and quality of service I received throughout the process made a stressful situation much easier ..." Read more
"... satisfied with how they took care of my vehicle and the pride they took with fixing my car." Read more
"My vehicle was left like nothing ever happened. Great job!"
"From the beginning to the end, everyone and I mean everyone, the best customer service experience Ive had yet!"
"... service. My vehicle was pristine before the accident and Caliber Collision restored it to perfection. The office staff was so friendly and professional. ..." Read more
"I have no complaints there was no need for me to call for updates you guys kept me updated the whole time and made it worry free for me thank-you ..." Read more
"The communication and workmanship is second to none. Completely satisfied with the wholesale process."
"They were very very professional, and their communication gave us peace knowing the progress of the repair."
"... all the updates during the repair process. I was kept informed of everything that was happening with my vehicle. Thank you for providing me with a very positive ..." Read more
"... to me and and an estimated date of completion. I received texts with updates on the progress on my vehicle." Read more

My Experience

I was very satisfied with the work and repairs of my truck.

Likely to Recommend

Repair Quality

Great service. Everybody was friendly

Customer Service

Returned Clean

My Experience

Roy kept me well informed throughout the process and Pablo was so nice and professional the day of pickup as well. Work on my vehicle also looks great. I appreciate it!

Likely to Recommend

Repair Quality

My car looks great and Roy and Pablo were both very kind. Roy kept me informed regularly on progress. Thank you!

Customer Service

My Experience

Great communication, car looks great, were very helpful when i had questions.

My Experience

Amazing customer service

My Experience

Process with insurance and having repairs done was easy and straight forward. Caliber Collision was professional and answered all of my questions and concerns.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Above and beyond. They did an awesome job on our truck. Very professional. Great communication. Highly recommended.

Likely to Recommend

Repair Quality

Still waiting on my Z71 emblem. Missing one side. Messaged and no response.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very nice job good communication

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

After all options this was #1

Repair Quality

Looks good just like b4 Roy stayed in touch and worked with me all the way through thank you

Customer Service

Returned Clean

Likely to Recommend

We will definitely recommend you guys for any repair service bodywork

Repair Quality

We are really impressed with the customer service and the speed and the quality of work. Hopefully we never have to go back but if we do, we’ll definitely go back there.!!!

Customer Service

Again, everything was done to our complete satisfaction

Likely to Recommend

Repair Quality

Thanks

Customer Service

Returned Clean

My Experience

Thank you very much. Excellent customer service from Mr. Roy. Work got finished on my bronco ahead of schedule and it looks brand new again. Thank you very much to the caliber team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very helpfull , kept me informed, and even deliverd the vehicle after it was completed. Robert is the man.

My Experience

So far so good

Likely to Recommend

Repair Quality

Roy was extremely patient with us on getting the repairs done right.

Customer Service

Roy was great

Returned Clean

My Experience