CARSTAR Collision Specialists of Weslaco

Likely to Recommend - 5.0/5.0 -

Yes I would recommend it

Repair Quality - 5.0/5.0 -

Very good job and very reasonable

Customer Service - 5.0/5.0 -

Good service very reasonable

Returned Clean

My Experience - 5.0/5.0 -

Good service I highly recommend them. Would definetly go again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good persons

Customer Service - 5.0/5.0 -

Good service 👍

Returned Clean

My Experience - 5.0/5.0 -

I was very satisfied with the work done to my vehicle, it took a little longer than expected, but that's because Mr. George offer a front part that was necessary for my vehicle, other than that everything was excellent, and loved that they detailed clean my truck.

My Experience - 5.0/5.0 -

I liked how they kept me updated on my vehicle and called me to give me updates on the repair progress. Most importantly loved the work they did on my car , made it look so much better!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did great on my car , super fast service and had my car looking so much better !

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Was returned to me incomplete. dissatisfied experience!

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Rained more inside tge truck than outside after they replaced my roof after having it for 2 months undisturbed now its still there

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0

Customer Service - 2.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

At first slow but then a Javier was of great help.

Likely to Recommend - 5.0/5.0 -

Yes I will

Repair Quality - 5.0/5.0 -

Was slow at first then Mr Javier. Kept me updated almost daily

Customer Service - 5.0/5.0 -

Would highly recommend Weslaco shop. Team were great!

Returned Clean

Likely to Recommend - 4.0/5.0 -

Even tho I had several issues at the end there was a good service and the repairs were fair

Repair Quality - 3.5/5.0 -

The repair process took approximately three months, which felt quite lengthy. Throughout that time, there were multiple adjusters assigned to my vehicle, making it difficult to receive consistent updates or clear communication. However, I do want to acknowledge that in the final week, the team became much more responsive and helpful, which I appreciated. That said, there is still an issue with the back door (trunk), as it is difficult to close properly, indicating that the repair may not be fully complete

Customer Service - 3.5/5.0 -

The repair process took approximately three months, which felt quite lengthy. Throughout that time, there were multiple adjusters assigned to my vehicle, making it difficult to receive consistent updates or clear communication. However, I do want to acknowledge that in the final week, the team became much more responsive and helpful, which I appreciated. That said, there is still an issue with the back door (trunk), as it is difficult to close properly, indicating that the repair may not be fully complete

Returned Clean

My Experience - 5.0/5.0 -

Javier was very attentive and kept me updated on the completion of my truck. Paying attention to detail in every way. Recommend this to anyone looking for autobody work on their vehicle

Likely to Recommend - 5.0/5.0 -

Will definitely be recommending to everyone

Repair Quality - 5.0/5.0 -

Amazing communication/service

Customer Service - 5.0/5.0 -

Amazing service/communication

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very pleased with service and car looks like new

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Javier had great communication skills in explaining why things worked the way they did. Very knowledgeable, honest and explain where I understood.

Likely to Recommend - 5.0/5.0 -

Perfect my vie vehicle was very clean.

Repair Quality - 5.0/5.0 -

Yes when I spoke to Javier you made everything real clear why things went away it didn't help it worked amazing service!

Customer Service - 5.0/5.0 -

When you manage me came over they would call constantly almost daily explaining the process.

Returned Clean

My Experience - 5.0/5.0 -

Excelled service and experiance

My Experience - 5.0/5.0 -

Service was fast and customer service was great. Friendly staff available to answer any questions.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Overspray and paint spatter on replaced doors

Customer Service - 5.0/5.0 -

Very attentive, constant communication and care for my property. Except of course for the paint team's disregard for overspray, coating everything. Even the windshield visor I had in the backseat is caked in it

Returned Clean

My Experience - 5.0/5.0 -

I recently had my vehicle repaired at CARSTAR CS of Weslaco, and I couldn’t be happier with the entire experience. The team was professional, friendly, and kept me informed throughout the process. The quality of the repair work was excellent—my car looks like new again! Everything was handled efficiently and with great attention to detail. I really appreciate their outstanding customer service and commitment to doing the job right. Highly recommend CARSTAR CS of Weslaco to anyone needing reliable, top-quality auto body repairs. Great job, team!

My Experience - 5.0/5.0 -

I was completely satisfied with the repair process performed on my vehicle. The staff at CARSTAR CS of Weslaco demonstrated professionalism and reliability, keeping me informed throughout the whole process and repairs of my vehicle. I was amazed the repairs were done in a timely manner. Their excellent customer service made the experience smooth and stress-free.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied. Excellent customer service. My vehicle was fixed in a timely and efficient manner.

Customer Service - 5.0/5.0 -

Very satisfied with the service and prompt time to repair my vehicle

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean