CS Collision Specialists of Pharr

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Eder was very professional and friendly person. He make my wait very smooth by keeping me informed of the process of the vehicle.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The whole process was super seamless, and Ruby had amazing communication!

Customer Service - 5.0/5.0 -

Absolutely patient and understanding

Returned Clean

Likely to Recommend - 5.0/5.0 -

Yes I will be taking any of my personal cars or trucks if needed work on them

Repair Quality - 5.0/5.0 -

Great communication and planning. My repair was a company pickup and I could not be running up and down the team gave me a time frame for my convenience dropped it off and had it back before I needed it back to work

Customer Service - 5.0/5.0 -

Great!!

My Experience - 5.0/5.0 -

excelente servicio 10

Likely to Recommend - 5.0/5.0 -

100%. recomendado y confiable

Repair Quality - 5.0/5.0 -

excelente servicio. 2. reparación echa en mi carro y muy bien. la primera. año. pasado y ahora. julio la otra. satisfecho 💯

Customer Service - 5.0/5.0 -

amable servicio

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had a great experience working with CS Collision front staff . They were very helpful and explained the whole process with my vehicle from the beginning to end. Any questions or concerns I had regarding my vehicle, insurance, or rental were answered and explained. Thank you for all your help. 5 stars!

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service they kept me updated and they win the extra mile for me. I truly appreciate every single one woman there they did a great job..

Customer Service - 5.0/5.0 -

Friendly and very caring

Returned Clean

My Experience - 5.0/5.0 -

Excellent service from start to finish! Ruby and team at CS Collision Specialists was professional, friendly, and kept me updated throughout the repair process. My Buick looks amazing, and the repairs were completed with great attention to detail. I truly appreciate the excellent customer service and how smooth they made the entire experience. Highly recommend!

Likely to Recommend - 5.0/5.0 -

I would absolutely recommend CARSTAR to anyone needing auto body repairs. The staff was professional, friendly, and kept me updated throughout the entire process. The quality of the repair exceeded my expectations, and my vehicle looked perfect when I picked it up. Great customer service and excellent workmanship!

Repair Quality - 5.0/5.0 -

I had an excellent experience with CARSTAR! The entire repair process was smooth, professional, and completed with great attention to detail. My vehicle looked amazing when I got it back, Ruby and the team kept me informed every step of the way. Customer service was outstanding, and everyone was friendly and helpful. I truly appreciate the quality work and would highly recommend them to anyone needing auto body repairs. 10/10 service!

Customer Service - 5.0/5.0 -

Very Satisfied

My Experience - 5.0/5.0 -

Good job in keeping me up to date with what was the next steps in fixing my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for your excellent service, and wonderful repair job!

Likely to Recommend - 5.0/5.0 -

I am going to recommend this shop to all my friends and family!

Repair Quality - 5.0/5.0 -

Great work!

Customer Service - 5.0/5.0 -

Great customer service!

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 1.5/5.0 -

It had scratches and I had to bring it back for a correct repair making me waste time and gas.

Customer Service - 4.5/5.0

My Experience - 0.0/5.0 -

Door Did not open or closed correctly Chrome trim not secured or broken Paint does not blend correctly plus spotted paint whole right side of Vehicle Handle does not match paint of vehicle Rear bumper does not align correctly And The Most Dangerous ITEM THEY USED THE SAME TIRE THAT WAS INVOLVED IN THE ACCIDENT WITH NOTICEABLE DAMAGE TO THE SIDEWALL MAKING THE VEHICLE UNSAFE TO DRIVE AND DANGEROUS.

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Person that inspected the car missed a dent and did not get fix, I pointed it out they just came out with other thing.. oh well, second car is missing some clips for my molding they said they would order it and would call me in 3 days it been 3 weeks and no call. The paint job is good and the frunt desk staff treated me very nice.

Customer Service - 2.5/5.0 -

Person that inspected the car missed a dent and did not get fix, I pointed it out they just came out with other thing.. oh well, second car is missing some clips for my molding they said they would order it and would call me in 3 days it been 3 weeks and no call. The paint job is good and the frunt desk staff treated me very nice.

Returned Clean

My Experience - 5.0/5.0 -

Sylvia and Ruby are awesome!! they helped me through the whole process and made sure I was informed at every step. Thank you very much for taking care of me and my truck. I would highly recommend your facility to anybody.

My Experience - 5.0/5.0 -

You guy are fast of what you all do in fixing the vehicles. You fix them fast and your customer satisfied on what you all do .thank you for fixing my truck that fast like you all told me that it was going to be fix and it was fix and again thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I like the work you all did on my truck.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I'm very satisfied with the job done on my Cadillac. Ruby and the rest of team did a great job. Keep up the good work.

My Experience - 5.0/5.0 -

My vehicle was returned to me in a timely manner and the business gave me frequent updates on the status of my vehicle.

My Experience - 5.0/5.0 -

Muy rapido, me lo lavaron y quedo como nuevo

Likely to Recommend - 5.0/5.0 -

Lo recomendaria porque lo que dicen lo cumplen.

Repair Quality - 5.0/5.0 -

Me mantuvieron informada diariamente. Todo lo que me dijeron lo cumplieron.

Customer Service - 5.0/5.0 -

Muy buen trabajo. Y ademas me entregaron mi carro lavado por dentro y por fuera.

Returned Clean