Paints, Dents & More / Pdm Collision Repair Center

4.9 (2,281reviews)

98%

(956) 787-3368

5320 N. Birch St., Pharr, TX 78577

98%

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5320 N. Birch St.
Pharr, TX 78577

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About Paints, Dents & More / Pdm Collision Repair Center

See Photos

5320 N. Birch St.
Pharr, TX 78577

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Welcome to Paints, Dents & More, a “One Stop Shop” solution for your auto repair needs. Our auto reconditioning services are cost effective and convenient we serves the needs of automobile owners who have major collision damage or minor flaws and desire professional results. At Paints, Dents & More you can look forward to getting the best repair possible, we have trained technicians to repair your vehicle, this ensures that you get the best job possible and that your warranty stays intact. Paints, Dents & More utilize state-of–the art equipment and technology to insure quality results that will exceed your highest expectations. We are here to provide you with only the highest level of auto repair services. Our store is family owned and operated with experienced service professionals, we have been in the customer service industry since 2007, and continue to services the automotive repair sectors till this day.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Hertz®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Genesis

GM Basic

Hyundai

I-Car

Infiniti

Jeep

Kia

Mercedes-Benz

Nissan

Ram

Tesla

Call

Website

Reviews (2,281)

Sort By:
Newest
Rating

2,128 Customers Rated

5 Stars

76.6% Complete

(1747)
4 Stars

7.7% Complete

(175)
3 Stars

2.6% Complete

(60)
2 Stars

1.5% Complete

(35)
1 Star

0.9% Complete

(21)
< 1 Star

3.9% Complete

(90)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with excellent paint work and thorough detailing as a pleasant bonus. Staff members are frequently described as professional, friendly, and attentive, ensuring customers felt informed and valued throughout the repair process. Regular updates via calls and texts were widely appreciated, reducing stress during what can be a difficult time. Several customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor areas for improvement, including occasional paint drips, alignment issues, and panel fitment concerns noted upon pickup, as well as one instance of missed deadlines and a repair that required a return visit. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... entire staff is friendly, helpful, and professional. Their customer service is truly outstanding, and I would recommend PDM Collision to anyone needing ..." Read more

"... body repair. Great communication, friendly people, excellent workmanship, and an impressive level of manufacturer certification. If I ever need body work ..." Read more

"... in every way. I would definitely recommend them. Car came out like new." Read more

"PDM did a phenomenal job of repairing my truck. Not only did they repair my truck quickly, but they ..." Read more

"... customer service, communicate repair status updates, paint color matching is amazing, workmanship is great. I have taken my vehicles multiple times for repairs ..." Read more

"Was actually ready before the due date they initially gave me."

"Almost 2 12 weeks early."

"My vehicle was repaired faster than I thought it possible."

"The work was done promptly and they kept me informed. The paint job and repairs were excellent. M"

"Vehicle was completed earlier than expected, which was very much appreciated"

"... experience came pretty close. From start to finish, the communication was exceptional. I was assigned a dedicated rep who kept me in the loop throughout ..." Read more

"Communication, timing, and detail of work was above and beyond."

"... car was excellent. Like if nothing even happened. Communication with staff was great also always kept me updated with the progress on the repairs. 1010 ..." Read more

"Great updates, really loved the 2 way text platform."

"I reported that the rear bumper paint does not match. The shop is part of Progressives network and I havent ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... entire staff is friendly, helpful, and professional. Their customer service is truly outstanding, and I would recommend PDM Collision to anyone needing ..." Read more

"... body repair. Great communication, friendly people, excellent workmanship, and an impressive level of manufacturer certification. If I ever need body work ..." Read more

"... in every way. I would definitely recommend them. Car came out like new." Read more

"PDM did a phenomenal job of repairing my truck. Not only did they repair my truck quickly, but they ..." Read more

"... customer service, communicate repair status updates, paint color matching is amazing, workmanship is great. I have taken my vehicles multiple times for repairs ..." Read more

"Was actually ready before the due date they initially gave me."

"Almost 2 12 weeks early."

"My vehicle was repaired faster than I thought it possible."

"The work was done promptly and they kept me informed. The paint job and repairs were excellent. M"

"Vehicle was completed earlier than expected, which was very much appreciated"

"... experience came pretty close. From start to finish, the communication was exceptional. I was assigned a dedicated rep who kept me in the loop throughout ..." Read more

"Communication, timing, and detail of work was above and beyond."

"... car was excellent. Like if nothing even happened. Communication with staff was great also always kept me updated with the progress on the repairs. 1010 ..." Read more

"Great updates, really loved the 2 way text platform."

"I reported that the rear bumper paint does not match. The shop is part of Progressives network and I havent ..." Read more

Jose (Hyundai owner) reviewed 10/24/26

100% recommend

They have a tremendous service. They always communicate with the customer. And always give an update about the work they doing.

Good communication

Tricia (Nissan owner) reviewed 10/23/26

Stephanie was great. She kept me informed and was professional and nice.

Ofelia (Mazda owner) reviewed 10/23/26

Kaila (Chevrolet owner) reviewed 10/23/26

Awesome customer service

Stephanie was an awesome representative. She was attentive and would answer all my questions and concerns quickly

Perla (Hyundai owner) reviewed 10/23/26

Good service

Yahaira (GMC owner) reviewed 10/21/26

Cruzita (Toyota owner) reviewed 10/21/26

They were great in keeping me updated on the repairs and my car was ready before the date they gave me initially which is a plus.

Good customers service each time I reached out about my vehicle.

Maria (Toyota owner) reviewed 10/21/26

Yes absolutely would recommend

Great professiinal and knowledgeable customer service.

Excellent status update theough various modes of communication

Marco A (Infiniti owner) reviewed 10/19/26

Great customer service! They kept me informed and updated constantly.

Great customer service

Isaac (Tesla owner) reviewed 10/19/26

Great service excellent communication ⭐⭐⭐⭐⭐

Maria (Toyota owner) reviewed 10/19/26

100 percent

I am so happy I choose you guys for my repair super great ful for Sephie super person always up date us and most of all super respectful for day one till I got my car. Will not think twice if I need something in the future . Thx again

Outstanding

Yuliana (BMW owner) reviewed 10/19/26

THEY DID A GREAT JOB.

Completely satisfied with the repair quality.

Norma (Tesla owner) reviewed 10/19/26

Stephanie was great about keeping me informed. And the work was great!

Dalia (Honda owner) reviewed 10/14/26

Joyce (Chevrolet owner) reviewed 10/9/26

I was recommended, and now I know why. I will definitely recommend to everyone.

I am so pleased with the quality of repair. Genesis did a great job of explaining the processes and went out of the way to explain in detail everything that was done when it was completed. I would highly recommend PDM to everyone.

Rogelio (Nissan owner) reviewed 10/5/26

Josue (Ford owner) reviewed 10/2/26

Good service, quality repair, and nice attention. Overall nothing to complain.

With the exception of the running board end cap which was loose and some dirt on the inside of the driver door, everything was like stock condition.

No complaints. Customer service was OK.

Jennifer (Tesla owner) reviewed 10/1/26

Alejandro (BMW owner) reviewed 9/30/26

Amazing service and help

Gabriela (Chevrolet owner) reviewed 9/30/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

Paints, Dents & More / Pdm Collision Repair Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Paints, Dents & More / Pdm Collision Repair Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,281)

2,128 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0