Caliber - Harlingen

4.8 (1,716reviews)
96%
2521 S Expressway 83 Unit B,  Harlingen,  TX  78550

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,716)

My Experience

I was pleased that they got my truck fixed before the weekend being that I didn't come in until Tuesday afternoon. Jorge was very pleasant to work with.

My Experience

Great job! Kept me informed each step of the repair and had it returned exactly when the said they would. There were no hiccups. Very well oiled process! Thank you!

Likely to Recommend

See #1

Repair Quality

Everything was perfect! Got me in quickly, finished as promised and kept me apprised at each step,Staff was professional and courteous. Smooth running operation!

Customer Service

Professional and courteous!

My Experience

Very pleased with the repair and appreciate being informed on the progress of the vehicle’s status during the length of the repair.

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Repair Quality

Customer Service

My Experience

Very knowledgeable tech assigned to me. Ready to work with.

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Repair Quality

Car looks great..

Customer Service

Returned Clean

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This the second vehicle we take in for repair after a collision.

Repair Quality

Customer Service

My Experience

Mr. Jose De Los Santos my service advisor kept me up to date on the progress of my vehicles repair. He answered all my questions & was extremely knowledgeable as to the process. I would certainly use Caliber Collision Serviced again & would recommend they speak to Mr. De Los Santos. Thank You! Mark Moody

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Returned Clean

My Experience

Jose De Los Santos our service advisor did a fantastic job of keeping us informed on the progress of our repairs.

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Repair Quality

Customer Service

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The repairs were way too expensive. Almost $9k for a bumper thank pad $216 for, a grill and spray both front fenders… that’s way too much.

Repair Quality

The pant wasn’t as good as I’d like. You can see the metal work under the paint. There is also “orange peel” on the parts they painted. After looking at my truck close, there is a lot of overspray.

Customer Service

Jose was very helpful. He made sure my truck was in working order.

Returned Clean

My Experience

I'm very pleased with victor always giving me updates and no worries. I've had an excellent experience with caliber collision. 😊

Likely to Recommend

Great service

Repair Quality

I liked that they keep up with updates . Everything with this experience was excellent 10 .victor was very helpful

Customer Service

Great experience

Returned Clean

My Experience

Everyone there was very helpful, Victor did a great job on keeping updated on my vehicle…I got it back sooner then expected.

Likely to Recommend

Will definitely recommend outstanding service.

Repair Quality

Great job, thank you so much.

Customer Service

Excellent customer service, everyone was so helpful.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

On time, frequent updates, spotless repair! Mr. De Los Santos was over-the-top courteous & most helpful. Always kept in touch, easy to get ahold of , and solve issues before the issues even appeared!

Likely to Recommend

Repair Quality

This is the “NEW” body shop experience (totally different from years in-the-past). Professionalism, courtesy & quality are now found at this Body Shop! Well done!

Customer Service

Jose De Los Santos (as well as his front office receptionist) were the very top of customer service!

Likely to Recommend

Everyone in my family

Repair Quality

Everyone was super nice especially some guy name Jorge Godbless everyone there I’m super happy with the job they did there

Customer Service

Awesome

Returned Clean

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Customer Service

Returned Clean

My Experience

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Repair Quality

Grest hiv

Customer Service

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Returned Clean

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Returned Clean

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