Caliber - Harlingen

4.8 (1,716reviews)
96%
2521 S Expressway 83 Unit B,  Harlingen,  TX  78550

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,716)

Likely to Recommend

Repair Quality

Overall experience and quality of work was good. I recommend to make sure that no alerts a on when returning a vehicle to the owner.

Customer Service

Returned Clean

Likely to Recommend

ABSOLUTELY!!!

Repair Quality

Caliber Collision did an AMAZING job on our vehicle, very pleased with their work .. Their Service Advisor Jose De Los Santos was very friendly, thorough with pinpointing everything, They literally keep you up-to-date on the process of your vehicle with phone calls, texts, emails. GREAT SERVICE and GREAT Quality Work!

Customer Service

Caliber Collision did an AMAZING job on our vehicle, very pleased with their work .. Their Service Advisor Jose De Los Santos was very friendly, thorough with pinpointing everything, They literally keep you up-to-date on the process of your vehicle with phone calls, texts, emails. GREAT SERVICE and GREAT Quality Work!

My Experience

George kept us informed about the progress of our vehicle.

Likely to Recommend

Repair Quality

Extremely satisfied with our repairs. Javier the manager was very friendly and George our contact always kept up informed with updates on our vehicle.

Customer Service

Every time I called everyone was so friendly.

Returned Clean

My Experience

Everything went well. There is one part that still has not come in but that is not the fault of Caliber.

Likely to Recommend

Repair Quality

All interactions were great.

Customer Service

Returned Clean

Likely to Recommend

Great service overall.

Repair Quality

Their customer service is incredible and they kept me updated throughout the entire process.

Customer Service

Great communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Justin was very nice and courteous. He explained everything to me and kept me informed of progress . My car looks as if nothing ever happened ! So happy and pleased! This is the only place my husband and I trust to take our vehicles!

Likely to Recommend

The only place I ever take my vehicles to

Repair Quality

Justin explained everything to me and kept me informed on progress. I’m so happy that My car looks like nothing ever happened to it . This is the only place my husband and I trust to have our vehicles repaired .

Customer Service

Returned Clean

My Experience

They kept informed on how my car was coming along and I liked that

Likely to Recommend

Repair Quality

Customer Service

Very satisfied.They kept me informed on what they were doing to my car .

Returned Clean

My Experience

The repairs and completion dates given were very accurate, and my service advisor Jorge Gomez, stayed in constant touch with updates. That was one of my easiest experiences I've had with Auto repair and collision work.

Likely to Recommend

Repair Quality

Customer Service

excellent communication from desk clerk and Jorge..........promised on time and delivered on time

My Experience

Likely to Recommend

Repair Quality

Customer Service

Jose de lo santos was amazing and very sweet!

Returned Clean

My Experience

Excellent, fast and professional. Smooth and easy process.

My Experience

De Los Santos was a great help, he got everything done in an orderly fashion with great customer service

My Experience

My Experience

Excellent job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Greorge was very polite and kept me up to date on the process and status of my vehicle repairs. He also went out of his way to communicate with the rental place.

Returned Clean

My Experience

I enjoyed receiving the text updates throughout the repair process. The open line of communication was always there. The friendly and professional service was great.

My Experience

Excellent service, was kept updated and car was finished before due date which is amazing

My Experience

I like that I was informed each step of the way.

Likely to Recommend

Repair Quality

Good work.

Customer Service

Great communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean