Caliber - Harlingen - West

My Experience - 5.0/5.0 -

Very satisfied with the service. Adrain did a wonderful job repairing my vehicle, and making it an easy experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Adrian did amazing with helping me out during this time. I really appreciated his help throughout this process! Thank you Adrian!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Josh assisted me through out my repair process, he was exceptional, always kept me up to date answered my calls and answered all of my questions. I want to thank the Caliber team in Harlingen for making a bad experience (accident) into an easy and great experience. (Repair of my pick up truck) They did an awesome job.

Likely to Recommend - 5.0/5.0 -

I think its a legit collision repair center that u can trust. Makes it comforting to know that they will do it right.

Repair Quality - 5.0/5.0 -

Josh did a great job in communicating with me, keeping up to date with everything, my vehicle was completed on time and the repair was excellent couldn't see any problems. Thank you to the team at Caliber.

Customer Service - 5.0/5.0 -

It was a great experience...no complaints.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The repairs were WAY better than I expected! And Josh was amazing! Very informative and he was great at calling to update me on how the repairs were going! Definitely recommend!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Betty White ( my Honda CRV) was ready on schedule and she is B-E-A-Utiful! Thank you Adrian and crew at Caliber Collision!..I loved the updates! .Office staff ,Rita goes above and beyond too! Excellent crew!

Likely to Recommend - 5.0/5.0 -

I had not heard of Caliber Collision before this encounter...but I was VERY impressed with EVERYONE and will happily refer!🌞

Repair Quality - 5.0/5.0 -

I just got her back... quality looks great so far.

Customer Service - 5.0/5.0 -

Everyone at Caliber very helpful, personable, great communicators!!

Returned Clean

My Experience - 5.0/5.0 -

Great first time experience , great communication and my service advisor Adrian kept me informed and made me feel like my vehicle was at the right place for my repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Hopefully there's no accidents in the future cause I will surely go back

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very happy

Repair Quality - 5.0/5.0 -

Very nice people. I highly recommend. Adrian and Phillip went out of their way to make sure we were completely satisfied. AAAAAA++++++

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Yes I would recommend

Repair Quality - 5.0/5.0 -

All my thanks to Adrian and everyone that was involved in repairing my car. They did a wonderful job.

Customer Service - 5.0/5.0 -

Service was done in a timely manner and I would like to thank everyone

My Experience - 5.0/5.0 -

Great job and team

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jacob had great customer service explaining everything and everything went smoothly Thank u

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Customer service was excellent.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Happy with the status updates. Helped know what was going on and when completion was expected.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was happy with the status updates and the calls to explain what was going on. The results are amazing and I would highly recommend Caliber Collision.

Customer Service - 5.0/5.0 -

Every staff I came in contact with was courteous and helpful.

Returned Clean

My Experience - 5.0/5.0 -

Adrian did a fantastic job. Great service, great workmanship. Great job. On time too. Thank you

My Experience - 5.0/5.0 -

This is the second time I’ve gone to this specific location and I can say all the staff is very professional and very attentive! They always text and call to give up updates and every time they give the estimate date of completion it’s always the right time. I just wanna thank y'all for the outstanding job y'all do!

Likely to Recommend - 5.0/5.0 -

I would definitely recommend this to anyone and everyone especially this location. The staff is amazing very attentive and always on point.

Repair Quality - 5.0/5.0 -

This is the second time I’ve gone to this location, unfortunately but I can’t say I was ever disappointed both times! I love the staff especially Adrian he’s so attentive and always kept me updated! I just wanna thank y'all for an outstanding job and I would recommend this location to anyone!

Customer Service - 5.0/5.0 -

Amazing customer service and always very attentive. Staff is very nice and very professional.

Returned Clean

My Experience - 5.0/5.0 -

Everyone was very helpful and pleasant going back to get my new windshield replaced.

My Experience - 5.0/5.0 -

From day 1 to the day I picked up my vehicle the entire staff was professional and croutons to me.

Likely to Recommend - 5.0/5.0 -

HIGHLY RECOMMEND THAT SHOP!

Repair Quality - 4.5/5.0 -

Total staff was on piont, friendly and new their job.

Customer Service - 4.5/5.0 -

Both of your adjuster came out when I pickup my vehicle and explained the work that was done. An show interest in my satisfaction on the job don er.