Caliber - Harlingen - West
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job. Thank you 😊
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professionally- great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
not a chance. avoided giving me info and wouldn't return my calls.
Repair Quality - 0.5/5.0 -
worst experience ever. changed parts unnecessarily.
Customer Service - 0.5/5.0 -
no communication, no calls after they said they would call.
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the service. My Jeep was done in two days. Joshua was very professional and courteous.
My Experience - 5.0/5.0 -
The team from CC (Josh) kept up informed on the progress of our van's repair. The final result was perfect to the original look of our Pacifica van!
Likely to Recommend - 5.0/5.0 -
I would most definitely recommend their repair and expertise to anyone needing these services.
Repair Quality - 5.0/5.0 -
Great communication from CC throughout the whole process, and they did a wonderful job with the repair.
Customer Service - 5.0/5.0 -
Very satisfied with the final result
Returned Clean
Likely to Recommend - 5.0/5.0 -
For sure
Repair Quality - 5.0/5.0 -
Super nice staff
Customer Service - 5.0/5.0 -
Wonderful staff
Returned Clean
My Experience - 5.0/5.0 -
I liked getting daily updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service from Josua excelent gentleman all time answer my calls thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job kept me well informed
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Knew I should have used a different company but you all were right down the street.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had car problem, Caliber fix. Almost had another car problem, Caliber fix again haha. No seriously, I'm grateful they gave me options, an insight on what was troubling my vehicle and managed to resolve the issues in a timely manner. Thank you Caliber Collision for your service.
My Experience - 5.0/5.0 -
Frequent updates Friendly service Made me feel comfortable leaving my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Josh was great
Returned Clean
My Experience - 5.0/5.0 -
Great work and very professional personnel
My Experience - 5.0/5.0 -
Josh was very helpful in answering my questions and explaining what was done on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was pleased with how I was being updated on the job process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall satisfaction
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate that you were in contact with us. We are very happy with the outcome. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very pleased with the outcome of our vehicle. The people at Collision were awesome.They were informative when it came to my vehicle.I will recommend my family and friends.
Customer Service - 5.0/5.0 -
Yes Collision has excellent service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
ALWAYS a satisfied customer here!
Customer Service - 5.0/5.0 -
Josh (I hope that's his name) took great care of us and was very attentive to our needs
Returned Clean
My Experience - 5.0/5.0 -
They did an amazing job like the damage was never there.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
I was told the door edge guard would be replaced, but when I picked it up I was told they couldn’t.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Considering this was my first (hopefully last) auto-collision, Caliber made this inconvenience that much easier for me. They happily accepted me as a customer & were able to identify the repairs almost immediately. I felt Josh was very thorough and answered questions I didn’t even know I had. I really appreciate the almost daily text updates to inform me on the progress of my vehicle without me having to contact the office. Upon completion, I arrived to see my car looking good as new, if not better than before. I would highly recommend anyone with any form of collision damage to strongly consider Caliber Collision for a seamless and hassle-free experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at caliber did a perfect job on my repairs. The customer service was excellent and I really appreciate the updates on the status of my vehicle