Caliber - Harlingen - West

4.8 (427reviews)
96%
4461 W Expressway 83,  Harlingen,  TX  78552

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (427)

My Experience

I’d like to thank Serafin for the excellent service. My vehicle was well taken care of and even completed ahead of schedule.

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Returned Clean

My Experience

Caliber Collision is my go to for auto repairs! They are professional and get the job done as quick as they can. They communicate with you through the whole process. When I arrived to pick up my vehicle it looked brand new and was nice and clean. The staff are very professional, friendly and knowledgeable. Staff was very helpful in helping me get picked up by a rental company.

Likely to Recommend

I’ll definitely be recommending this shop to everyone I know that needs vehicle repairs

Repair Quality

Amazing service! Everyone was very professional, friendly and helpful. My vehicle was finished earlier than the original timeframe they gave me. I’m very pleased with the work done. My vehicle looked like it was never damaged after being at Caliber collision.

Customer Service

Amazing very friendly and helpful! When I needed help getting my rental they even happily helped me by coordinating a pick up!

Returned Clean

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Repair Quality

Took my car to Caliber Collision for repairs, and I’m really disappointed. The paint job was clearly rushed—sloppy work with visible clear coat drips and leaks. The bumper plastic looks like it was just spray-painted, not properly repaired. Definitely not the quality I expected. Still waiting on parts to be ordered with not ETA

Customer Service

Took my car to Caliber Collision for repairs, and I’m really disappointed. The paint job was clearly rushed—sloppy work with visible clear coat drips and leaks. The bumper plastic looks like it was just spray-painted, not properly repaired. Definitely not the quality I expected.

Returned Clean

My Experience

The people at my caliber collision went above and beyond! Adrian was very polite and informative and mindful of my time. They did a great job at fixing everything and keeping my car safe. There was a recent flash flood and they kept my car dry and safe. I would trust that team with my life, 10/10

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Repair Quality

The team at my local caliber collision did an awesome job and followed up beautifully

Customer Service

Everyone there was very friendly and welcoming

Returned Clean

My Experience

The young man that assisted me (as well as the young lady at the front desk) were very helpful, professional, gave explicit information and instruction. I never had ANY doubts that my vehicle would be restored perfectly! Will definitely recommend to my family and friends!

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Repair Quality

From start to finish, my repairs and restoration were fabulous

Customer Service

Staff is EXCELLENT

My Experience

We were satisfied with the repair.

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My Experience

Great service. My car was ready sooner than originally anticipated.

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Repair Quality

Fast service! Great communication!

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Returned Clean

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My Experience

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Very pleased with the service

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My Experience

Loved the work done and in a timely manner. would use them again!

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Absolutely. It would be awesome if they were a regular auto body shop. (I would pay just to keep my car in tiptop shape)

Repair Quality

I was pleasantly surprised with their approach to my car situation.

Customer Service

Great

Returned Clean

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Repair Quality

"They worked incredibly quickly and answered and any and all questions I had. Took the time to teach me how the process works."

Customer Service

Returned Clean

My Experience

(Raquel Nissan owner)From the start I was welcome with open arms and reassured that everything would be done in a timely matter and on time. I can say I am beyond satisfied! Not only did they fix everything perfect, they kept me informed every step of the way! My Nissan was fixed way before the 19th and beautifully done if I must say so myself. Thank you so much I would definitely recommend y'all to everyone and anyone!

My Experience

10/10 on the repairs and greatly appreciated that it was fixed before the time (a whole week and a half). Great customer service.

Likely to Recommend

Exceptional work.

Repair Quality

Customer Service

Returned Clean