Caliber - Harlingen - West

4.8 (426reviews)
96%
4461 W Expressway 83,  Harlingen,  TX  78552

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (426)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was pleased with how I was being updated on the job process

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Repair Quality

Overall satisfaction

Customer Service

Returned Clean

My Experience

I appreciate that you were in contact with us. We are very happy with the outcome. Thank you

Likely to Recommend

Repair Quality

We are very pleased with the outcome of our vehicle. The people at Collision were awesome.They were informative when it came to my vehicle.I will recommend my family and friends.

Customer Service

Yes Collision has excellent service.

Returned Clean

Likely to Recommend

Definitely!

Repair Quality

ALWAYS a satisfied customer here!

Customer Service

Josh (I hope that's his name) took great care of us and was very attentive to our needs

Returned Clean

My Experience

They did an amazing job like the damage was never there.

Likely to Recommend

Repair Quality

I was told the door edge guard would be replaced, but when I picked it up I was told they couldn’t.

Customer Service

My Experience

Considering this was my first (hopefully last) auto-collision, Caliber made this inconvenience that much easier for me. They happily accepted me as a customer & were able to identify the repairs almost immediately. I felt Josh was very thorough and answered questions I didn’t even know I had. I really appreciate the almost daily text updates to inform me on the progress of my vehicle without me having to contact the office. Upon completion, I arrived to see my car looking good as new, if not better than before. I would highly recommend anyone with any form of collision damage to strongly consider Caliber Collision for a seamless and hassle-free experience.

Likely to Recommend

Repair Quality

The team at caliber did a perfect job on my repairs. The customer service was excellent and I really appreciate the updates on the status of my vehicle

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Had a very good experience with Caliber and all their employees that worked with us...Thank you all

My Experience

Joshua was absolutely amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very pleased with Repairs being done to manufacture specifications. The customer service was great. They always kept me updated with repair status and due dates. Would definitely recommend Caliber Collision to friends and family.

Likely to Recommend

Repair Quality

Repairs were done correctly very please with communication and updates during the repairs.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very impressed. I was so relieved that they finished my repair in time for me to drive to a funeral, even staying late on a Friday to do so.

My Experience

I was happy to always have the latest updates and communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My second time using Caliber, and they were just as professional and quality focused as the first time. Completely satisfied

Likely to Recommend

I don't think I'd recommend anyone else

Repair Quality

The repairs look like new

Customer Service

Josh went above and beyond what I expected. Highly recommended

Returned Clean

My Experience

Likely to Recommend

Good

Repair Quality

Good

Customer Service

Nice

Returned Clean

My Experience

Bro was super cool, reached out throughout the whole process with updates on the vehicle, and got it done quickly. 10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very timely repair.

Customer Service

Very nice staff.

Returned Clean

My Experience

Very happy how my vehicle turned out! The team did a great job, Highly recommend to others!

Likely to Recommend

I’ll highly recommend to others!

Repair Quality

The team did an awesome job! I’ll definitely recommend to others! Thank you.

Customer Service

Returned Clean