Caliber - Harlingen - West

4.8 (430reviews)
96%
4461 W Expressway 83,  Harlingen,  TX  78552

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (430)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Well, done, friendly, and courteous

Customer Service

Returned Clean

My Experience

My car looked like new! I was very pleased with the results and staff. Highly recommend!

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Great service

Customer Service

Did a quick service on our car

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I liked being kept up to date wirh the repairs and was happy with the quality of work dont on my vehicle. Thanks!!

Likely to Recommend

Repair Quality

Was kept up to date on repairs and vehicle came out looking like new.

Customer Service

Kept in contact and updated, multiple times a day sometimes

Returned Clean

My Experience

Service was completed in time they said it would take be done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The communication was too notch in our book. We were made aware of everything that was going on with our car. Josh listened to our concerns and didn’t try to make excuses for what we were saying was wrong with our car. He paid attention and found the solution. That’s something that was key with us as we wanted our car back the way it was before being hit. The work looks to be top notch as well. It looks like it did before being hit. We are happy with the results and were made aware of the nationwide warranty which made us feel like the repair will hold up. Overall it was a great experience.

Likely to Recommend

I would go back so I’d recommend them to others.

Repair Quality

Communication was excellent from the start. Josh explained everything that would be done and he listened to our concerns. He didn’t just dismiss what we were telling him. He actually listened and explained how he would approach the fixing of our concerns. The work was top notch and it appears our Mustang is as it was prior to the damage.

Customer Service

Like mentioned before, communication was key.

Returned Clean

My Experience

The front bumper on passenger side was out of line -unleved.

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Repair Quality

Customer Service

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My Experience

I am so grateful how smoothly this experience was. I was anxious about the crash and was worried i was going to experience chaos! But they did a wonderful job of keeping me informed, and they did everything on time. Thank you.

Likely to Recommend

Repair Quality

The car looked perfect! Im extremely satisfied! Ty

Customer Service

Very attentive and great customer service!

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My Experience

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My Experience

I loved the outcome of my truck that caliber collision did. They did an amazing job with the work, and gave me constant updates on the repair which I appreciate. I’m glad I chose them

Likely to Recommend

Repair Quality

My vehicle looks great and looks new

Customer Service

All the staff was great and friendly

Returned Clean

My Experience

Josh and Phillip were very professional and complete excellent work, very informative and thorough communication about the repairs.

My Experience

Nothing but the best when it comes Caliber Collision,they did fantastic work on my car and was finished a day ahead of due date.I will give them five stars on every thing they did and will highly recommend them.Adrain Perez was on top of car always letting me know what was done and keeping me informed,Caliber is very lucky to have him on their staff. Once again thank you very much for your outstanding dictation and hard work.

Likely to Recommend

Good

Repair Quality

The best place for car repair,ask for Adrian Perez he really know how to meet your needs for your car and keep in touch with you to see the car progress.

Customer Service

Top notch.

Returned Clean

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Repair Quality

Customer Service

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My Experience

Thank you for fixing my car and keeping my daughter and i updated. She did all the hard work of making sure everything was smooth.

Likely to Recommend

Repair Quality

Thank you for keeping my daughter informed with my vehicle status.

Customer Service

Again they kept my daughter and I informed with each step.

Returned Clean