Caliber - Harrisonburg
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks great. Job well done. Thank you so much.
Likely to Recommend - 5.0/5.0 -
ANy time I need work done in this area, I would choose Caliber over other shops
Repair Quality - 5.0/5.0 -
They took great care of my daughter and her car
Customer Service - 5.0/5.0 -
Easy to deal with, friendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and polite staff.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
We did not communicate well regarding anticipated completion dates, parts delivery dates, second assessment of damage, etc. In fact, I never heard there was a second assessment, and subsequent charge to my insurance company, until I received a statement from USAA. I believe Caliber should have notified me that they had changed all the estimates and anticipated work to be done.
My Experience - 5.0/5.0 -
Very friendly personnel. Helpful and patient.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service...quick repair... very pleased with all!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional results, kept to schedule, and copleted service under estimated price. Only complaint I could make is they missed one phone update, but daily text updates more than made up for it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were awesome
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I?ll always return for any work I may need done
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Very friendly and nice
Likely to Recommend - 3.5/5.0 -
IDK...car was a Rav4, silver
Repair Quality - 3.0/5.0 -
haven't seen it... it's my daughter's car and she's a student at JMU.
Customer Service - 2.5/5.0 -
see previous answer... I will forward the emaili/survey to her