Caliber - Hatboro

4.9 (2,563reviews)
97%
332 South York Rd,  Hatboro,  PA  19040

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,563)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. Communication was a standout strength, with regular text and call updates keeping customers informed throughout the process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. Staff were widely commended for being friendly, professional, and empathetic. A few customers noted isolated concerns around specific repair details and communication gaps, reflecting areas customers felt could be refined.
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"The entire experience was exceptional. Their communication was exemplary, and their professionalism ..." Read more
"Professional, quick and friendly. The work to repair the car was impeccable"
"... customer service from the counter to the garage. Workmanship on the repair is phenomenal. In addition my vehicle was returned exactly when ..." Read more
"Superb job on the repair!!!"
"My experience was amazing. My car looks brand new. Customer service is amazing, they explained everything so well to me."
"They promised a month, it was nine days."
"I dropped my car off at this location and not even within two weeks I received my car back looking brand new."
"They completed the job 10 days before they said it would be done and my car looks brand new."
"Especially happy that my car was done 3 days prior than the estimated delivery time."
"Excellent work, Excellent communication 👏"
"Amazing customer service and outstanding communication!"
"Consistent updates and overall great customer service were the things that stood out the most."
"Its due to the lack of understanding, empathy and communication from your service advisors."

My Experience

Staff were friendly and communicated well. Work was done well and quickly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All good, great experience.

Likely to Recommend

Definitely recommend

Repair Quality

My vehicle looked awesome outside and inside; which I appreciated very much.

Customer Service

All personal were very professional, informative, pleasant and caring.

My Experience

Yamil was great to work with. In fact, their entire team was amazing. It is always a stressful situation when there’s been an accident but Yamil kept me informed the whole step of the way. My car looked amazing after they finished. It was even cleaned inside, like detailed! I wouldn’t hesitate to use them again. Thanks to Yamil and the entire team!

Likely to Recommend

Highly recommend!!

Repair Quality

I can’t tell you how pleased I am with my car repair. It’s better than new. Yamil kept me updated the whole time. The staff is great. They even cleaned the inside of my car. It looks brand new. Highly recommend.

Customer Service

Highly satisfied. Yamil and the rest of the team were responsive and kept me updated the whole time. Highly recommend.

Returned Clean

My Experience

Val and his employees were very professional and performed exceptional work. Everything was done in a timely manner, I was updated regularly on the progress. The overall customer service was top notch. Hopefully I won’t have to use them again but if I do, I know everything will be taken care of and they will go above and beyond expectations.

My Experience

Car looks like new!!! Great job!!

My Experience

The team was helpful and courteous. I appreciated that my vehicle was ready ahead of schedule!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was completed to manufacture specifications. Everyone was terrific. Yamal kept us informed about the stages of the work. The work was completed ahead of schedule.

My Experience

Great customer service!

Likely to Recommend

Repair Quality

They did an amazing Job and finished earlier then expected. They kept us in the loop throughout the entire process and were very professional and kind! Would gladly recommend them to my family and friends. Thanks Caliber Hatboro

Customer Service

Returned Clean

Likely to Recommend

Would recommend

Repair Quality

Car looked great, done in a timely manner and was detailed when I got it back!

Customer Service

Constant updates and contact, great costumer service.

Returned Clean

My Experience

Every single person did an amazing job. Would not hesitate to come back to this caliber my service writer the front desk management everyone was top notch got me in and out with kindness as well

Likely to Recommend

Will be letting all my peeps know

Repair Quality

Wonderful

Customer Service

Perfect

Returned Clean

My Experience

I’ve always come to caliber for my collision repairs not only is the staff very friendly and amazing to work with they do an amazing job making my car look good as new

My Experience

Great experience with Cailber in Hatboro, very pleasant from the time you walk in the door to the finished product, Yamil Zavala was great, explained everything very clearly. Extremely pleased.

My Experience

they did a great job and communicated well. My only duration would be to make it more clear from the beginning that the repair might not take as long as they said (it was only 1 week instead of 4!)

Likely to Recommend

Repair Quality

it looks great and so glad they fixed it in a week instead of the 4 weeks they originally said!

Customer Service

very communicative and helpful

Returned Clean

Likely to Recommend

Repair Quality

My left turn signal doesn’t work, and the blinking sound and green dashboard signal is blinking at an odd rate.

Customer Service

My Experience

Everything was done quickly and professionally. The team was very friendly, helpful, and made the whole process easy. I’m very grateful for their excellent work and would definitely recommend them. Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service