Caliber - Henderson - American Pacific
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Quick turn around time! Car looks great and customer and shop interaction was great. Always kept updated and informed about what was being done or getting done! Brain was my rep and was great and made the process smooth with no worries.
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Fender was not completely tightened
My Experience - 5.0/5.0 -
This is by far the best auto repair shop I have been to. I am not the best driver so I have been in multiple accidents. They have fixed my car to perfection every time and have always kept me up to date with my fixes. I would definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Laura was the best
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car was not completed on time. Therefore, it cost us quite a bit of car rental fees. The expected finish date was February 4, 2020. The car was finished February 26, 2020.
Likely to Recommend - 4.0/5.0 -
Depends on what they needed done.
Repair Quality - 2.5/5.0 -
It took 8 weeks for our car to be fixed. Quite unheard of in terms of loss time. But so far the car is running great. The length of time just cost us quite a bit.
Customer Service - 3.5/5.0 -
My husband was getting irritated with customer service. Each time they called there was something else our car needed. The cost to fix the car went from $12,000+ Estimate to over $14,000.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Vehicle was given back to me with issues it didn’t have before in areas that they shouldn’t have even had to work on and was told that they didn’t do anything to those areas and that since they had it for a week and it was in there care that it’s not there responsibility to fix it and won’t fix it they do a pre scan for diagnostic before taking the car threw the obd and in there reports it even states that the new problem wasn’t there when they first got the truck I’m very upset now I have to fix an issue out of pocket that was never there was told it was gunna happen regardless and just because they had it that it’s bad time and not there problem I’m going to be reporting to the better business bureau and reporting to all media outlets that I can to bring light to this very bad business practices
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A big thank you to Laura for her professionalism and communication. I will definitely recommend others to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and timely repair. I was updated throughout the process. My car looks great.
My Experience - 5.0/5.0 -
Job was done in a very timely and professional manner. My thanks for doing an excellent repair. It looks great!