Caliber - Henderson - American Pacific

4.8 (3,719reviews)
97%
975 American Pacific Dr,  Henderson,  NV  89014

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,719)

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Returned Clean

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Returned Clean

My Experience

The work that was done looks great in addition the staff was extremely nice to work with . My only complaint was the price you wanted to charge for fixing a couple of scratches not related to this accident.😔

Likely to Recommend

Would have been a 10 or 20 if you would have fix the 2 small scratches for a reasonable price. Say $100

Repair Quality

The original repair was great. Your staff excellent. I made a request to fix two minor scratches not involved in the original accident be repaired and your bill would be an additional $500. These 2 scratches were less then 1/4 inch long. So much for good will. Disappointed to say the least.

Customer Service

Great

Returned Clean

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Returned Clean

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My Experience

Everyone was fantastic. Great customer service, friendly and attentive staff. Wonderful communication. Car looks great was finished right on time!

My Experience

Extremely satisfied from the moment, we walked in the door till we picked up our car in excellent condition, the front desk ladies were helpful, professional, and courteous Our technician :Smileyprovided us with all of the information we needed clear estimates as well as information about possible changes once they started digging into the repair when changes were needed he called notified us and asked for our approval to continue frequent text updates kept us informed of the progress and they actually finished the job faster than the estimated time. Based on our experience, I would highly recommend this service

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Customer Service

My Experience

Great experience overall, Francisco was wonderful to work with, and my car was ready a day early too. I would definitely recommend this location to others in need of commission work. Thank you!

My Experience

Smiley was amazing. So was Sarah. The work was done in half the expected time and looks amazing. I highly recommend Caliber. Just a great experience. Thanks so much

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Repair Quality

Smiley and Sarah are amazing. They had the work done in half the time expected. So friendly. Loved it

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Returned Clean

My Experience

I appreciated all the texts with the updates that I received and the fast service as well as great customer service I received with Francisco very nice and helpful. Thank you 😊, Cecilia Razo

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Repair Quality

Very clear communication. Smiley was excellent and very professional.

Customer Service

Smiley and front staff and manager was extremely kind

Returned Clean

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Repair Quality

The car looks great!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Francisco was great to work with! He quickly provided a detailed estimate and was able to get our car into the shop for repair immediately upon receiving the required part. Also, Veronica was very nice and helpful as she efficiently processed the part payment over the phone saving me a trip to the shop. Better yet, Y’all got our car repaired quicker than expected and it looks great! I couldn’t be more pleased and will definitely keep Caliber Collision as our go to fix it shop! Thank You!!

My Experience

Thank you so much for your kindness. The work was excellent. I have used your service before. Everyone in the shop was courteous and very respectful. I will gladly recommend you.