Caliber - Hickory Nc
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The delay with acquiring parts was not your fault.
Customer Service - 5.0/5.0 -
Everyone was super friendly and responsive.
Returned Clean
My Experience - 5.0/5.0 -
Haven’t had a corp take a thorough look but so far so good, brought it straight home and put it under the car port
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I received excellent customer service and was kept well-informed throughout the process. I wouldn’t hesitate to recommend Caliber in the future.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Both taillights had cracks in them. Turn signals and brake light don’t work, only the third brake light works currently.
My Experience - 5.0/5.0 -
In and out, great work and the staff very friendly will use them again if I have another accident, thank y'all Marcus
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joey was amazing very customer oriented I say hands down it's the best shop and the best people I have ever had the pleasure of working with!
Customer Service - 5.0/5.0 -
Joey was amazing very customer oriented I say hands down it's the best shop and the best people I have ever had the pleasure of working with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding work and customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courteous, knowledgeable front staff. I was kept up to date on repair progress. Repairs completed on time as projected.
My Experience - 5.0/5.0 -
Good job got back quick Thank you
My Experience - 5.0/5.0 -
Service team did a great job. Service Advisor Eddie Brown is exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome updates during the process of how things were progressing. Things went quicker than I thought they would.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied. Back to normal. Amazing work!!
Customer Service - 5.0/5.0 -
Very nice and courteous staff.
My Experience - 5.0/5.0 -
Joey was AWESOME. Consistently kept me updated on what was going on and what repairs were being made. The lady at the front desk was VERY friendly and professional as well. Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well the best thing I can say is Hendricks tried 3 times to get it right. They had my truck for 2 months and still tried to tell me it would settle in. I appreciate the amount of professionalism that you guys portrayed to me. I can’t think of anything that should have been done differently from start to finish and I thank you all. Keep up the good work and be proud of yourself for making a picky old man happy. I will recommend Caliber Collision to anyone from here on. Again thank you very much.