Caliber - Hickory Nc
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
As far as I know everything is good. Will have to drive it for a while to make sure
Likely to Recommend - 0.5/5.0 -
Actually depends in how my complaint is taken care of
Repair Quality - 0.5/5.0 -
After looking at my car better i am very dissatisfied. I Will be calling today
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice staff. Also, they were very good with doing the assessment of damages, and when I picked up my vehicle, they showed me the outcome. I would recommend this repair shop highly. Thank you Caliber
My Experience - 5.0/5.0 -
Eric went above and beyond to take care of myself and the repairs of my car. He kept me informed and was always available for my questions and concerns. Caliber Collision provided an excellent experience for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I disagree highly with their mechanical diagnosis
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I can into contact with was very friendly and they kept me up to date on what is going on!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
! I Very nice people ! I went back for what I thought was a problem and they were eager to help ! Turns out it wasn't a problem ( dashboard light) was just something I was unaware of ! Thanks to the good folks I am smarter!
Customer Service - 5.0/5.0 -
Very nice people everyone was helpful !
My Experience - 5.0/5.0 -
Great job as always!! Thank you!!
My Experience - 5.0/5.0 -
Everyone was very curious and helpful. Our car looks as if nothing ever happened
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for being kind when I was aggravated.
My Experience - 5.0/5.0 -
Easy experience. Very professional & great job!
Likely to Recommend - 5.0/5.0 -
I would recommend highly!!
Repair Quality - 5.0/5.0 -
Was an easy process. Kept me up to date on repair process & everyone was very nice. Repair looks great! Thanks
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was very helpful and they did a wonderful job on my repairs and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team, especially Ben, was very kind, responsive and helpful. I was confident my car was in good hands and the repairs were done well and quickly.
Customer Service - 5.0/5.0 -
The team, especially Ben, was very kind, responsive and helpful. I was confident my car was in good hands and the repairs were done well and quickly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience, appreciated the communication throughout the entire process, and amazing look of my car! Thanks Ben!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased and happy with the repair process and updates every Tuesday and Thursday with Denny Akers and help with any questions from Denny and Leslie at the reception desk! Will gladly recommend this collision service to all I know!! Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and reliable service. We'll communicated and easy to work with for drop off and pick up.
Customer Service - 5.0/5.0 -
Great service with plenty of communication and updates with status of my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely. I can guarantee you that the next time I hear someone asking about collision repair, I’m going to recommend you guys.
Repair Quality - 5.0/5.0 -
What can I say other than WOW! These folks were EXTREMELY nice from the moment we walked in the door. I am by no means saying that I didn’t expect much out of this experience, but the customer service at this place was truly Exceptional. I would recommend them to every and anyone needing repairs. Thank you all so much for making this experience as seamless and just plain pleasant.
Customer Service - 5.0/5.0 -
What can I say other than WOW! These folks were EXTREMELY nice from the moment we walked in the door. I am by no means saying that I didn’t expect much out of this experience, but the customer service at this place was truly Exceptional. I would recommend them to every and anyone needing repairs. Thank you all so much for making this experience as seamless and just plain pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very good