Caliber - Hickory Nc

4.8 (464reviews)
95%
1167 S Center St,  Hickory,  NC  28602

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (464)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Have already recommended them.

Repair Quality

Amazing staff!!! Professional and skilled! Wish We would have brought our car there first!

Customer Service

Excellent service. Excellent people!

Returned Clean

My Experience

Amazing experience through out the process. The entire staff was welcoming and communicated well.

Likely to Recommend

Repair Quality

Friendly staff. Caliber Collision kept us updated throughout the repair of the vehicle and finished ahead of schedule.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job, just like new. It looks like they washed and detailed it too!! Would definitely recommend. All the staff were very friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Timely and good communication from the team! We appreciated all the updates. The car was incredibly clean when we picked up!! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Looked great!

Customer Service

My Experience

Great experience! Everything went wonderfully. Communications were on point and a very friendly professional staff.

Likely to Recommend

Repair Quality

Very happy with the repair of my truck and the very friendly, helpful staff.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Caliber Collision was so helpful and professional from the first meeting/estimate to the finished product. They do exceptional work and are so good at letting us know about the progress all along the way. Their shop area is state of the art and so clean you could sit right on the floor for dinner!

Customer Service

Everyone was helpful and informative.

Likely to Recommend

Repair Quality

Yes looks great. Except that I noticed that there is a v shaped scratch on the passenger side panel that wasn't there when I dropped my van off.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We had a great first experience! The process was super easy and efficient. Eric and the rest of the staff were helpful and communicated well during the entire process. Would definitely recommend!

Customer Service

Likely to Recommend

Repair Quality

They were all very polite, communicated with me every step of the way, and make my car look as good as new. I'd give em a higher score if I could

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

hood does not latch tightly

Customer Service

Returned Clean

My Experience

Everyone I dealt with was professional and kept me up to date on the progress fixing my Ram. Thanks for a job well done.

Likely to Recommend

Repair Quality

All perfect!!

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Repairs look great. Paint work is nicely done. No trash, swirl marks, or overspray visible. Panels line up nicely. Looks as if nothing ever happened!

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Communicated very well

Repair Quality

My jeep was finished a week earlier than expected and your shop not only completed the work they made sure it was cleaned and ready when I got there

Customer Service

Kept me informed throughout the process

Returned Clean