Caliber - Hickory Nc
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Impressed it left cleaned and looking brand new
Likely to Recommend - 0.5/5.0 -
I was stressed about leaving it there after being told about the "not put it back together together " and inwas on pins & needles the interest time. No key sealed the deal for me
Repair Quality - 3.5/5.0 -
Looks fine until then1st my bro said was "it don't match the body line of the car"&pointed out that the door isnt as close to the frame on as the passenger side. I just discovered today that the KEY DOESN'T FIT THE DOOR LOCK!!! Why on earth would a completely different door nit come with THE KEY THAT FITS IT???
Customer Service - 4.0/5.0 -
I didn't not appreciate that "if yall take the car apart & find it has more damage that would "total" the car that yall wouldn't put it back together. I do appreciate being told before it was torn down but I definitely did not agree with it but had tension the paper
Returned Clean
My Experience - 5.0/5.0 -
Eddie was very professional and informative through my whole experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with Caliber was very good. Eddie was friendly, informative and professional. My car looks and drives great and i will recommend you to anyone. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car was cleaned extremely well and looks good as new!! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and communication
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision kept me updated about repairs being done to restore my car. They did an excellent job. The car looks great and drives better. I really appreciated the fact that they completely cleaned my car before they returned it. I am grateful for all their hard work.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great introduction to service. Quick repair turnaround. Good as new! Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Joey and the receptionist (sorry I can’t remember her name) were exceptionally welcoming, friendly, and helpful. Such a pleasant experience working with the team at Caliber.
My Experience - 5.0/5.0 -
I do have one question when we dropped it off the air conditioner worked. I don’t know. Is there anything that you could’ve done with that Repair that would make it stop working?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional even when I was not initially. Top notch employees and top notch work. Completed job faster then original expectation. Will 100% use again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
because of the two issues i took a point
Repair Quality - 3.5/5.0 -
only took away points because i had to make a visit to repair my door peice that should not have came undone!