Caliber - Hilton Head Island
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
No issues. Very smooth. Good coordination with Pure Insurance and Enterprise Rental.
My Experience - 5.0/5.0 -
Great paint match and precision dent repair
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great Job
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the front desk , Tilly , then Glenda the friendly, professional attitude is wonderful topped off with perfection in repairing a bumper a wayward grocery cart rammed into (unknown of course). I would recommend Caliber every day as the best repair service and staff anywhere . Congrats to the whole team that worked on my car!!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never. They dropped the ball. Too many excuses. Your recording while on hold is a JOKE. this was a Very stressful experience!
Repair Quality - 0.5/5.0 -
Was told 1 to 2 weeks. Got car back 1 day short of 7 weeks unacceptable.
Customer Service - 0.5/5.0 -
Calls were promised and not returned. Dates were promised only to NOT be met.
Returned Clean
My Experience - 5.0/5.0 -
It took longer than anticipated but the process was smooth and the car looks great.
My Experience - 5.0/5.0 -
Car looks great. I appreciate the good work and getting done to look good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Glenda was my agent. She did a great job staying in communication with me during the process of my truck repairs.
Customer Service - 5.0/5.0 -
All staff members were very professional
Returned Clean
My Experience - 5.0/5.0 -
Service was great, people were so friendly, complete as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Thorough Communication great
Returned Clean
My Experience - 5.0/5.0 -
I am concerned with some scratch marks on the hood that were not buffed out. I needed my car so I left with it. My car was at shop for over a month.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
My hood scratches were not buffed out. My car was onsite for over a month and the needed my car so I paid balance due and took car home
Customer Service - 5.0/5.0 -
Ladies did a good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The regulator on the passenger window broke and the cable was wrapped so I couldn’t force the window closed. Went to multiple garages and glass places with no luck. I saw Caliber and almost didn’t stop but I did. They were friendly and helpful. Looked at the window right away, ordered the part and had me out in 1.5 hours. That was on 9/2 and I’m driving to Savannah the next day 9/3. It really save me from driving and leaving my car at the airport with a broken window. I hope I never have an accident but if I do I will bring my car there.
Likely to Recommend - 5.0/5.0 -
Sure
Repair Quality - 5.0/5.0 -
So far it looks good
Customer Service - 5.0/5.0 -
Excellent the ladies are awesome
Returned Clean
My Experience - 5.0/5.0 -
All good thanks