Caliber - Hinesville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept us up to date and explained everything. Very positive customer service skills. Work done was efficient and the truck looks like new.
Customer Service - 5.0/5.0 -
Very polite and informative.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Great customer service! Although my vehicle want finished by the primary estimated time of completion date, they still handled it well. I will say towards the end the only thing I would critique is towards the end where it got slightly muddy. But the overall experience was amazing!! I would definently come again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Johnathan was very attentive and did a great job keeping me updated on the progress. The receptionist and staff was very friendly. They ensured that I did not feel uncomfortable or uninformed. Growing up in the automotive industry, Johnathan's explanations were on point. I'd recommend your company to anyone. Thank you for taking great care with repairing my truck and my feelings. *****
Likely to Recommend - 5.0/5.0 -
Definitely and Johnathan is whose name I will call. He was GREAT
Repair Quality - 5.0/5.0 -
They went above and beyond to ensure that as a customer I was satisfied. They treated my vehicle like it was theirs.
Customer Service - 5.0/5.0 -
They were very friendly and responded quickly all of my calls; not to mention that they kept me posted of the situation with my car. They are honest with all of their information.
Returned Clean
My Experience - 5.0/5.0 -
Your team did an awesome job on the car, it looks like it never had an accident, I really like it anything else that I’m going to done to it I will go back to caliber collision. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber’s collision did a good job on my car I would recommend customer there
Customer Service - 5.0/5.0 -
They were very hospitable and I appreciated that
My Experience - 5.0/5.0 -
Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was really nice they did an awesome job on my car and made me feel really welcomed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jonathan did an amazing job it was over the holidays and I appreciate it so much
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
For reasons given in prior comments
Repair Quality - 4.0/5.0 -
The repairs were good, but the paint doesn't seem to be blended well with the hood
Customer Service - 2.5/5.0 -
Though not promised, it was implied that the car would be put into the shop, disassembled, quote done and parts ordered within 3 to 5 days after drop off. That didn't happen for about 2 to 2.5 weeks. I feel that if it had happened sooner, then the 2 back ordered parts may have been in stock. The shop didn't track the parts...received text on 2 occasions saying that the repairs were getting started, then received second text saying they didn't have all the parts. On 7 Dec the back ordered headlight was received and the car could have been reassembled while waiting the last part that they didn't realize was on back order until that day. Called and talked to shop about alternate means of finding the parts, which I believe didn't happen since I found the fog light covers on Amazon that could have been delivered in 2 days. I paid rental car fees for an additional 2 weeks because they waited for there vendor to ship part. Additionally I had to remind the shop 3 times that steering needed inspection and front end alignment checked, which could have been accomplished after receiving headlight on 7 Dec. Thankfully no parts were needed for this process which would have caused even more of a delay in getting the car back. The car was at the shop about 5 to 6 weeks past the promised finish date which cost me approximately 1,500 dollars in rental fees
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good and fast work. Great communications.
Customer Service - 5.0/5.0 -
Very
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Jobs done. Thanks again. MAYRA AND DAVID.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job.