Gerber Collision & Glass - Hinesville

4.9 (4,457reviews)
97%
992 E Oglethorpe Hwy,  Hinesville,  GA  31313

Gerber Collision & Glass - Hinesville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram

Reviews (4,457)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new or better than before. Timeliness was another strength, as many repairs were completed ahead of schedule. Staff professionalism, friendliness, and a stress-free experience were widely appreciated. A few customers noted areas for improvement directly from their feedback, including paint blending issues, panel alignment concerns, unresolved mechanical issues discovered during repair, and occasional delays in locating parts.
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"... me informed throughout the entire repair process. The quality of the body work was outstanding — my car looks as good as new, and you would never ..." Read more
"... excellent customer service, care, and collision repair. They exceeded my expectations beyond measure! They performed at a high level in all aspects of ..." Read more
"I'm not happy with the end result. A off colored valance panel was installed. Was told my trim had faded which is has not. Almost ..." Read more
"... Everybody was incredibly friendly and professional, and the team repairing my car went above and beyond my expectations. I cant say enough about the service ..." Read more
"The repair is horrible there is contamination on the paint of the bumper they didnt replace the bumprer they try to repair ..." Read more
"... staying a little bit later after closing hours. ALSO, they finished my car 2wks before the estimated date of completion. I HIGHLY recommend this place." Read more
"... was kept informed of the status twice each week. The repairs were finished ahead of schedule. Excellent all the way around." Read more
"Couldn't find parts in a timely manner. Resulted in about a 3 week delay"
"Really responsive. Loved the communication. Finished before estimated completion date which was huge for me as i needed to drive 10 hour drive for ..." Read more
"It was ready a week prior to the expected date."
"... manner and kept me updated every step of the way—communication was excellent, with consistent updates twice a week. The customer service was top-notch, ..." Read more
"Gerber kept me informed the entire process. I received at least one text per day."
"... process with Gerber Collision was outstanding. They kept us informed, via text or phone calls, concerning the status of repairs, ordering of parts, ..." Read more
"Took multiple weeks for them to let me know they couldn't find a certain wheel that needed to be replaced ..." Read more
"The communication throughout the process was top-tier and it was a very quick process."

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Will always recommend to everyone

Repair Quality

So far have not seem anything wrong. Looks excellent and seems to be operating fine

Customer Service

Great personnel, very friendly and great communication.

My Experience

Everyone I came into contact with from the first day they looked at my car and the day I picked it up were very professional. I am completely satisfied. Thank you

My Experience

Everyone was so nice. I have never had an accident and needed my car repaired everyone made me feel comfortable with what needed to happen. I would recommend them to anyone that asks

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Before work and amazing customer service

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My Experience

Yall service was very fast and professional I’ve used yall before and will continue to use you for any and all vehicle needs. Thank you so much

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Returned Clean

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Returned Clean

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My Experience

Did an absolute fantastic job my vehicle looks as good as new.

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My Experience

Amazing service!

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Looks great

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Great customer service

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My Experience

Absolutely 💯 percent professional,, caring and my technician provide above and beyond the best customer services. Felt like I Mattered. Clone him. Among the best

My Experience

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Kept me updated every step of the way

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My Experience

Very kind and patient

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Returned Clean