Caliber - Hinesville

4.5 (446reviews)
89%
1070 W Oglethorpe Hwy,  Hinesville,  GA  31313

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (446)

Likely to Recommend

Repair Quality

You guys did a great job.

Customer Service

Returned Clean

My Experience

Just received the vehicle today everything so far looks fine thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional. Keep me informed on status of my vehicles, all what's being doing and approximately when work will be finished.

Customer Service

Satisfiedand the customer service rep was so nice from start to finish.

Returned Clean

My Experience

None

Likely to Recommend

Repair Quality

Excellent service and communication. Thanks so much.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great team with great communication and proper handling of customers and equipment. I urge anyone to truly Consider Caliber Collison Hinesville as your trusted friend in the automotive repair business .

Customer Service

Returned Clean

My Experience

My Experience

I was updated throughout the whole process. The staff was great.

Likely to Recommend

Repair Quality

Everything was great other than one spot on the paint and the alignment of the trunk other than that it was great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Never ever.

Repair Quality

Communication sucks. Took them two months to determine to total it. Got different information every time I called. Nobody seems to know what is going on there. Meanwhile I was paying cash for a rental for two months while making my car payment. They could’ve totaled it to begin with and saved me 1000s of dollars. 0/10 recommend.

Customer Service

Nobody knows anything there.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good communication from the team and my vehicle was completed ahead of schedule!

Likely to Recommend

Repair Quality

The repair was great! They even cleaned out my car. I just wished my car would've been ready at the same time I've had to turn the rental back in...

Customer Service

They were very friendly and helped me understand the whole process, just took longer to fix my car.

My Experience

Finally got my vehicle back after repairs took 3 months.

Likely to Recommend

Staff was extremely helpful & answered all of my questions in a timely manner.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repairs were done very well. Great work.

Customer Service

My service advisor never contacted. I had to call to get updates. He on 3 occasions told me my truck would be done and it wasn't.

Returned Clean

Likely to Recommend

Repair Quality

My vehicle was kept at this location for almost 30 days. There was no reaching out about my vehicle nor any updates until I called my insurance company. Now finally I get a call and a update. Now I go back to pick it up and the battery is dead for them having it so long. Now I notice that my fog light are not working so I'm told it's the fuse, bit I took it to auto part store and they say it's not. I'm not sure why I have to buy a fuse or a light when everything should have been working properly before giving back to the customer. This has been the worst service ever and I will never take any more of my vehicles back there. No communication and a bunch of lies.

Customer Service

Terrible service

Returned Clean