Caliber - Hollister

4.9 (2,161reviews)
98%
847 Industrial Drive,  Hollister,  CA  95023
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In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Reviews (2,161)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for excellent communication, including daily text updates throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff were widely described as friendly, professional, and courteous. A few customers noted minor areas for improvement, such as interior cleanliness after repairs and occasional parts delays, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... actually said thank you. Caliber is the opposite. 100% professional. 100% legit. 100% treat you with respect. They are awesome." Read more
"I am very happy with the repairs made to my 2019 Subaru. It looks like new after my accident."
"They did a great job pulling out the dent on my truck and making it look like nothing ever happend, very ..." Read more
"The repair was completed on time and the quality of the work was excellent. The staff was courteous and professional. I am very satisfied with the repair."
"They went above and beyond to get the job done right."
"It was done a few days earlier than promised"
"The recent repair on my car was faster than estimated with almost 2 weeks earlier than expected. The team kept me in the loop as much as possible ..." Read more
"Got my car back a day early!"
"Yes, the car was ready a couple of days before they said it would be"
"Early and ready for the July 4th weekend"
"Kept me updated by text and sent me notices as soon if any new updates"
"First rate office and a first rate job. They kept me well informed though out the job"
"I got frequent texts from Caliber detailing the repairs."
"... me feel welcome and sympathize with my situation. They kept me abreast to the repair procedures with daily text and questions I might have during the procedure. ..." Read more
"Great body work repairs in a timely manner, communication with updates, follow-ups with questions and concerns, helpful and friendly staff. Thanks!"

Likely to Recommend

Repair Quality

Excellent work very professional

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Caliber Collision and their team were very helpful in arranging the appointments and with the updates regarding my vehicle. Carlos was very helpful giving me a breakdown as to what was going to happen and what was done. Appreciate it from the associates there.

My Experience

Very professional and fast. I was surprised by how fast the car was repaired

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you

My Experience

Very polite and fine on schedule thank for your service

My Experience

Great communication! Got job done earlier than promised. Thank you for making sure sides matched.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fantastic job!

Likely to Recommend

Repair Quality

Very helpful

Customer Service

Good help

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very very happy with your team job on my Toyota..

Likely to Recommend

Repair Quality

Customer Service

I was very very satisfied with the outcome of my Toyota..

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was over the top. My car looked like new again. Friendly staff and a quick turnaround. Definately recommend to others as well. Thanks so much. Rick

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The crew's painter had a medical emergency, so they had to find a way to get my car painted under the circumstances. Somehow they did, and my car was presented to me on the date and time that I had been promised. The receptionist was very kind and made the whole process so much easier.

My Experience

Really fast service, took care of the repairs as promised!

My Experience

Staff was friendly, accommodating and kept me informed throughout the repair process which took a little over 4 wks..thank you Caliber!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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