Caliber - Hollister

4.9 (2,134reviews)

97%

(831) 637-0392

847 Industrial Drive, Hollister, CA 95023

97%

See Photos

847 Industrial Drive
Hollister, CA 95023

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Hollister

See Photos

847 Industrial Drive
Hollister, CA 95023

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (2,134)

Sort By:
Newest
Rating

1,806 Customers Rated

5 Stars

74.1% Complete

(1581)
4 Stars

5.6% Complete

(120)
3 Stars

1.7% Complete

(36)
2 Stars

1% Complete

(22)
1 Star

0.5% Complete

(11)
< 1 Star

1.7% Complete

(36)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and making first-time customers feel at ease. Communication was a standout strength, with daily text updates and proactive calls keeping customers informed throughout the repair process. Timeliness was frequently highlighted, as vehicles were often completed ahead of schedule - sometimes by a week or more. A few customers noted minor concerns such as interior dust or parts delays, and one mentioned a hood installation issue, but these were exceptions in an otherwise overwhelmingly positive set of reviews. Overall, customers expressed high satisfaction and a strong willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... actually said thank you. Caliber is the opposite. 100% professional. 100% legit. 100% treat you with respect. They are awesome." Read more

"They went above and beyond to get the job done right."

"Great customer service and great job fixing my car."

"The repair was completed on time and the quality of the work was excellent. The staff was courteous and professional. I am very satisfied with the repair."

"... very happy with the repairs made to my 2019 Subaru. It looks like new after my accident." Read more

"It was done a few days earlier than promised"

"... turned out better then anticipated. They were also able to complete a week earlier then originally projected." Read more

"Got my car back a day early!"

"The recent repair on my car was faster than estimated with almost 2 weeks earlier than expected. The team kept me in the loop ..." Read more

"My Car was done faster than expected, was shocked when i got the call two days early. To come pick my car up."

"Kept me updated by text and sent me notices as soon if any new updates"

"... damage and did an excellent repair. The work was done quickly with consistent text updates on the progress of the work." Read more

"Regular phone calls and text updates"

"Excellent communication throughout the process. Very thorough explanation during the quote process ..." Read more

"Great staff very friendly and kept me informed step-by-step with my vehicle"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... actually said thank you. Caliber is the opposite. 100% professional. 100% legit. 100% treat you with respect. They are awesome." Read more

"They went above and beyond to get the job done right."

"Great customer service and great job fixing my car."

"The repair was completed on time and the quality of the work was excellent. The staff was courteous and professional. I am very satisfied with the repair."

"... very happy with the repairs made to my 2019 Subaru. It looks like new after my accident." Read more

"It was done a few days earlier than promised"

"... turned out better then anticipated. They were also able to complete a week earlier then originally projected." Read more

"Got my car back a day early!"

"The recent repair on my car was faster than estimated with almost 2 weeks earlier than expected. The team kept me in the loop ..." Read more

"My Car was done faster than expected, was shocked when i got the call two days early. To come pick my car up."

"Kept me updated by text and sent me notices as soon if any new updates"

"... damage and did an excellent repair. The work was done quickly with consistent text updates on the progress of the work." Read more

"Regular phone calls and text updates"

"Excellent communication throughout the process. Very thorough explanation during the quote process ..." Read more

"Great staff very friendly and kept me informed step-by-step with my vehicle"

Rovemeo (Lexus owner) reviewed 8/3/26

Carlos he has been a good customer service all staff are friendly , above and beyond job and strongly recommend this shop . Keep up the great job

Dan (Honda owner) reviewed 7/30/26

Joshua (Ford owner) reviewed 7/28/26

Janet (Ford owner) reviewed 7/28/26

This is the third time I have used this caliber franchise. They always do a really great job.

10 +

Andrew (BMW owner) reviewed 7/24/26

When my bmw got hit I was pretty mad but caliber collision turned a bad experience to a very good one glad to have my BMW back to looking clean and fresh they went above and beyond

Angela (Toyota owner) reviewed 7/23/26

Joselin (Honda owner) reviewed 7/23/26

Joel (Hyundai owner) reviewed 7/16/26

Abby (Honda owner) reviewed 7/13/26

Margarita (Toyota owner) reviewed 7/10/26

Staff is very helpful and friendly quick response

Ashley (Toyota owner) reviewed 7/8/26

Juan (Toyota owner) reviewed 7/7/26

Good work!

The team was good. They got the car in fast and repaired the vehicle faster than expected. Good work with the color and installation.

Lainy (Chevrolet owner) reviewed 7/6/26

Very helpful and communicative.

Great

Ayde (Mazda owner) reviewed 7/3/26

Duane (Ford owner) reviewed 7/3/26

Joan (Chevrolet owner) reviewed 7/2/26

Very professional and clean

Excellent service and understanding personnel I was delighted that they were able to restore my older (09) vehicle

Carlos took the time to thoroughly explain answers to all my questions

Liset (Chevrolet owner) reviewed 7/2/26

Great customer service and great job fixing my car.

Everyone was very nice and patient with all the questions I had.

Amy (GMC owner) reviewed 6/30/26

Carlos was awesome, he was on top of everything! Great job!

Richard (Mazda owner) reviewed 6/29/26

Laura (Hyundai owner) reviewed 6/26/26

Nice quality work. Everyone was super nice and professional. Always communicating status of vehicle

Top of reviews

Caliber - Salinas - Downtown

4.7 3,399 reviews
131 Abbott Street
Salinas, CA 93901
Caliber - Gilroy - Church St

4.7 1,605 reviews
8516 Church Street
Gilroy, CA 95020
Caliber - Gilroy

4.5 2,688 reviews
121 Pierce Street
Gilroy, CA 95020

Greenwood Collision Center

4.9 104 reviews
874 Industrial Dr.
Hollister, CA 95023
Hollister Collision Center

4.8 909 reviews
320 Hillcrest Rd #107
Hollister, CA 95023
Fix Auto Hollister

4.8 211 reviews
867 Industrial Drive
Hollister, CA 95023

view more shops in: Hollister | 95023

You should always ask your auto body shop if they offer a warranty on their repairs.

Caliber - Hollister

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Hollister

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,134)

1,806 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 3.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0