Caliber - Gilroy
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Process was fast and easy. The team was very helpful throughout the whole process!
Likely to Recommend - 1.5/5.0 -
Sorry, We were not happy, as to how long it would take. We are still waiting for the correct hubcap.
Repair Quality - 0.5/5.0 -
It took 4 weeks to finally get the work done on the Ram truck. and we had to return the hubcap . ( wrong size) We are still waiting for the right size. The work you did do was excellent. It just took to long.
Customer Service - 0.5/5.0 -
It took 4 weeks to finally get the work done on the Ram truck. and we had to return the hubcap . ( wrong size) We are still waiting for the right size. The work you did do was excellent. It just took to long.
Returned Clean
My Experience - 5.0/5.0 -
From my first interaction with Kiara and Brandon at Caliber Collision, I felt we were in good hands. They made the process seamless and were transparent about the repairs and timeline. What I appreciated most was the warmth they showed my family. Kiara offered my mother tea while she waited, a simple gesture that meant a lot. Brandon walked my parents around the car, explained each repair, and patiently answered our questions. When we noticed a few additional things as we were leaving, he remained calm and attentive, listened to our concerns, and worked with us toward a solution. Accidents are stressful, and being treated with kindness, patience, and respect makes a difference. Thank you, Kiara, Brandon, and the entire team, for taking such good care of my family. Caliber Collision will remain my go-to for collision repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team were very patient and understanding when I asked numerous questions and concerns. Very professional team
Likely to Recommend - 5.0/5.0 -
Customer service is hard to find anymore, Brandon and the shop were always helpful, supportive and friendly to each interaction in the process of repairing my truck and I would recommend my relatives and friends to have their vehicle repaired at Caliber Collision.
Repair Quality - 5.0/5.0 -
Brandon was very patient with all the questions and concerns. He was also transparent in the process of repairing my truck. The shop did a good job in repairing my truck.
Customer Service - 5.0/5.0 -
With each communication the shop were courteous and were able to assist with each interaction.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Note que la pieza que cubre el tiron no era nuevo x q mi esposo lo quito y estaba bien sucio de adentro y se veia que la habian pintado . x que no se veia uniforme la pinruta pero por lo menos ya no se veia cicia como decia su secretaria., pero les aviso q si estaba pintadaby con el tiempo se ccay esa pintura se los boy a regresar x que su trabajo tiene carantia.
My Experience - 5.0/5.0 -
Thank you for a job well done…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you. Everything was done on time as said it would be. Staff was very helpful and kind. Very good service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Caliber collision repair body of my car ,the job is done really good , also thank you for friendly and nice to answer all my questions when I call ask for thanks again , keep on good work
Customer Service - 4.5/5.0 -
Caliber collision repair body of my car ,the job is done really good , also thank you for friendly and nice to answer all my questions when I call ask for thanks again , keep on good work
My Experience - 5.0/5.0 -
Excellent service, quick friendly and professional. Would highly recommend.
My Experience - 5.0/5.0 -
Friendly, professional, service with personal (phone calls), as well as automated (via text)…updates on progress of work done on vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very pleased with the work been done. The quality and the time were excellent. The service at the office was very attentive and helpful. I would highly recommend Caliber Collision.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was in and out of the shop pretty quickly. Very good customer service, staff, and the car looked brand new. Very happy customer. They even vacuumed my car which I appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the moment I arrived, I felt welcomed and taken care of. The staff was very friendly, professional, and attentive, and they made sure I was comfortable while I waited. I especially appreciated the little coffee area, which was such a thoughtful touch. They made it stress free, updated me constantly on the progress of how my car was. loved how quick and easy they made the paperwork process. Everything was organized, efficient, and handled with care.