Caliber - Morgan Hill

4.9 (1,465reviews)
99%
140 Mast Street,  Morgan Hill,  CA  95037

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,465)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, with repairs described as flawless and indistinguishable from pre-accident condition. Regular updates via text and phone calls were frequently commended, making the repair process stress-free. The professionalism, friendliness, and attentiveness of the staff were recurring themes, with customers appreciating the seamless coordination with insurance providers. A few customers noted delays or communication gaps, but these were generally acknowledged as understandable given parts availability challenges. Overall, the vast majority of customers expressed high satisfaction and indicated they would strongly recommend the shop to others.
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"... cared about getting my car back to perfect condition. The quality of the work exceeded my expectations. My car looks amazing—its hard to believe it was ever ..." Read more
"My vehicle was completed ahead of schedule. The paint matching was meticulous and I was very pleased with their customer service and attention to detail."
"The service was done in a timely manner and at a fair price. All the staff members were friendly and the communication ..." Read more
"Great repair work. Very clean. On time. Super professional."
"... delivered the truck directly to home. Great service and excellent work define my experience." Read more
"They finished job a day early. They helped with rental car. They took care of everything."
"My vehicle was completed ahead of schedule. The paint matching was meticulous and I was very ..." Read more
"... service. When my rental period was coming to an end, CC expedited repairs and got me up and running to accommodate my rental time." Read more
"... regarding material delays and repair updates. The truck repair was done in a very timely manner." Read more
"... selecting a shop and Caliber Collision did it right! Constant and friendly communication" Read more
"I loved the service provided, the updates received on a regular basis letting me know how the repairs were going was great."
"The staff made sure to update me throughout the process and always answered my questions in a speedy fashion. ..." Read more
"good communication when delays came about, understandable."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had an excellent experience with Caliber Collision. The team was professional, friendly, and kept me informed throughout the entire repair process. Kevin Lam was the person I was in contact with. And he gave me weekly updates on my car. I really appreciate that. They completed the work on time, and my vehicle looks as good as new. Their attention to detail and outstanding customer service made a stressful situation much easier. I highly recommend Caliber Collision to anyone needing quality repairs.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Helped me through the whole process and got car fixed earlier then expected

Likely to Recommend

Repair Quality

They finished job a day early. They helped with rental car. They took care of everything.

Customer Service

Excellent, kept me informed, took care of everything I needed.

Likely to Recommend

Repair Quality

Great Job! Thank you for all your efforts.

Customer Service

Returned Clean

My Experience

Constant communication from the staff regarding material delays and repair updates. The truck repair was done in a very timely manner.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Very happy with the results and speedy repairs on my vehicle. I was also very pleased with the service team keeping me updated on the repairs. Thank you to Caliber collision team.

My Experience

My experience with Caliber Collision was a absolute 10 out of 10. Very informative, and friendly customer service. I would recommend others to Caliber Collision. Thank you, Respectfully your customer Denise Rodarte

Likely to Recommend

Repair Quality

Good job

Customer Service

Good job

Returned Clean

Likely to Recommend

Repair Quality

Very good experience overall.

Customer Service

Good communication skills

Returned Clean

My Experience

Odisho’s estimate was the only one out of 3 estimates that included calibration of the blind spot radar. If AI information is correct, “AAA is legally obligated to approve both the scans and the calibration because General Motors mandates them.” The 2 other estimates from MH body shops not only didn’t list or mention it on their estimates, one of them quoted for an “Upper molding w/o blind spot”. "I chose your shop because they are the only ones who correctly accounted for the GM-mandated blind spot radar calibration." For me, professional service and knowledge is important especially when it comes to safety equipment, is very important. Everyone we talked to was very knowledgeable and professional, which I value. It’s not always about the lowest bid.

My Experience

Thank you for a job well done. Also for honoring your warranty. I want to give Jessica a big shoutout for her professionalism and kind heart, what a wonderful person to work with.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The service was done in a timely manner and at a fair price. All the staff members were friendly and the communication while my vehicle was being repaired was excellent.

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good customer service. When my rental period was coming to an end, CC expedited repairs and got me up and running to accommodate my rental time.

Customer Service

My Experience

I’m very satisfied with the work Caliber Collision team did. Very professional, clean place , nice to customer. Thank you Coliber team 😀

Likely to Recommend

Repair Quality

Very profesional work, clean space friendly staff.

Customer Service

Returned Clean

My Experience

I had an excellent experience with Caliber Collision. From my very first phone call, the team was professional, helpful, and responsive. The repair process was fairly complicated, involving coordination with both me and the vehicle distributor, but they handled everything seamlessly from start to finish. Thanks to Jessica and Odisho! Their communication was outstanding, and they kept me informed throughout the process. What could have been a stressful situation was made easy thanks to their expertise, attention to detail, and commitment to customer service. The quality of the work was excellent, and I truly appreciated how smoothly they managed every step. I highly recommend Caliber Collision to anyone looking for a trustworthy and professional repair experience.

My Experience

I was thrilled with the repair to my Mustang! It’s beautiful for a 19 year old car. The team was very professional every step of the way. Thank you so much!!