Caliber - Willow Glen
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great after it was fixed. I really appreciated the chat status updates.
My Experience - 5.0/5.0 -
Great customer service, great job and very nice employees.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate Joe and his team at Caliber!!! Professional and someone you can count on
My Experience - 5.0/5.0 -
I thought my service agent was very attentive and kind. I would definitely come here again since I like the caliber of the work done. Car looks better than before I brought it in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We always go to Caliber when we need body work done on our vehicles, as they are fast, high quality, and easy to work with.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was kept informed of the progress of the repairs, and when the car was delayed, I was accommodated in a way that made the whole experience very satisfying
Likely to Recommend - 1.0/5.0
Customer Service - 1.5/5.0 -
I was not kept in contact about the condition of my vehicle, and the vehicle was kept a lot longer than I expected without prior notification
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took much longer than expected and the pickup date was pushed out a few times, which disrupted my weekend plan.
My Experience - 5.0/5.0 -
Thank you for your excellent service
My Experience - 0.0/5.0 -
Terrible experience. Broke more parts on my vehicle than how it was dropped off. Glob of paint strips, messed up weather strips with spray paint, messed up plastic surrounding windows. Would never recommend. David was great though.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Tech broke visor and didn’t tell anyone. Forgot to install handle case. However, David Kim is fantastic. Excellent customer service. I fell confident he will make it right.
My Experience - 5.0/5.0 -
overall, great experience but there was some confusion in the next steps but ended up being clarified
My Experience - 5.0/5.0 -
You kept me informed the whole way through the process. 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Manny is the man. Very professional and very easy to talk to
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everything was wonderful thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied with the way the repair was handled. Thank you for a job well done!