Caliber - San Jose - Monterey Rd

4.8 (2,397reviews)

97%

(408) 224-8500

2871 Monterey Rd, San Jose, CA 95111

97%

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2871 Monterey Rd
San Jose, CA 95111

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About Caliber - San Jose - Monterey Rd

See Photos

2871 Monterey Rd
San Jose, CA 95111

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Reviews (2,397)

Sort By:
Newest
Rating

1,940 Customers Rated

5 Stars

68.8% Complete

(1650)
4 Stars

8.5% Complete

(204)
3 Stars

1.3% Complete

(31)
2 Stars

0.8% Complete

(18)
1 Star

0.3% Complete

(8)
< 1 Star

1.2% Complete

(29)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as looking brand new or better than expected. The team receives high marks for transparent, proactive communication through regular text and phone updates throughout the repair process. Timeliness is a strong highlight, with many vehicles completed ahead of schedule. Customers also appreciate the thorough interior and exterior cleaning provided with every repair. A small number of customers noted areas for improvement, including inconsistent update messaging, occasional delays, and isolated concerns about incomplete repairs or personal belongings, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... sure our car looked spectacular upon pick up. The quality of work is superior to any I have ever experienced at a body shop. Thank you all for getting us back ..." Read more

"... and detailed rims and tires. I truly appreciate the high level of care and attention to detail. Im very pleased with the overall experience and ..." Read more

"... making it look just like new that I think that its the best experience I ever had in repairing a vehicle after an accident" Read more

"Very very polite and helpful from beginning to end and my car looks great. They even cleaned the entire exterior of my car ..." Read more

"... Caliber Collision worked really hard on my car. My bumper was completely destroyed in an accident, and it now looks brand new." Read more

"... was friendly, professional, and efficient, and my vehicle was completed within just a few days—one day earlier than expected. Not only was my car returned on time, but it was ..." Read more

"One day earlier than promised, actually."

"... everything in stock l. Then when I dropped it off, I had it back four business days later and it even included ordering two additional parts that they didnt know that needed to be replaced that ..." Read more

"I appreciate the ease and timely manner of scheduling, work completed and pick up of my vehicle. Everything was smooth ..." Read more

"Completed repairs in a timely manner. Was not the best at updates. Inconsistent updates. ..." Read more

"... the way throughout the entire repair process. The communication was clear, timely, and professional, which gave me real peace of mind. They completed the repairs exactly on time, and ..." Read more

"Very transparent communications every step of the way!"

"Completely transparent and kept me up to date via text"

"The customer service was exceptional and I was provided with continual communication regarding the progress of my repairs."

"... questions. I felt comfortable and at ease with him he kept up with updates on my car so i really felt like part of the process." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... sure our car looked spectacular upon pick up. The quality of work is superior to any I have ever experienced at a body shop. Thank you all for getting us back ..." Read more

"... and detailed rims and tires. I truly appreciate the high level of care and attention to detail. Im very pleased with the overall experience and ..." Read more

"... making it look just like new that I think that its the best experience I ever had in repairing a vehicle after an accident" Read more

"Very very polite and helpful from beginning to end and my car looks great. They even cleaned the entire exterior of my car ..." Read more

"... Caliber Collision worked really hard on my car. My bumper was completely destroyed in an accident, and it now looks brand new." Read more

"... was friendly, professional, and efficient, and my vehicle was completed within just a few days—one day earlier than expected. Not only was my car returned on time, but it was ..." Read more

"One day earlier than promised, actually."

"I appreciate the ease and timely manner of scheduling, work completed and pick up of my vehicle. Everything was smooth ..." Read more

"Completed repairs in a timely manner. Was not the best at updates. Inconsistent updates. ..." Read more

"Very transparent communications every step of the way!"

"Completely transparent and kept me up to date via text"

"The customer service was exceptional and I was provided with continual communication regarding the progress of my repairs."

"... questions. I felt comfortable and at ease with him he kept up with updates on my car so i really felt like part of the process." Read more

Virginia (Toyota owner) reviewed 10/21/26

Karina was great through out process and her front desk help was very nice too, thanks much!

Jason (Ford owner) reviewed 10/21/26

Didn't complete Bronco Badges

Didn't add Bronco Badlands badges & very difficult to get a response to get job completed

Nola (Honda owner) reviewed 10/21/26

Everyone was super nice and very empathetic with the other factors in my life. They worked around me and even delivered my car! An amazing team!

Rosa (Mazda owner) reviewed 10/20/26

Everyone was professional, work was done exceptionally well. Couldn’t be happier with how my car looks after the repairs.

Kevin (GMC owner) reviewed 10/19/26

Elena (Subaru owner) reviewed 10/19/26

Christina (Lexus owner) reviewed 10/19/26

Excellent service. The staff were friendly, professional, and helpful. They’re did great job repairing my car look amazing. I highly recommend . Thank you so much ❤️

Andrew Garcia (Toyota owner) reviewed 10/15/26

Anthony was amazing throughout the entire process! He provided excellent customer service throughout the entire process, by being friendly and super communicative!

Tuan (Honda owner) reviewed 10/13/26

Anthony was awesome and car looked great after repairs.

Elizabeth (Honda owner) reviewed 10/12/26

Ruben (Honda owner) reviewed 10/9/26

Thank you for the excellent Repair and the customer services was excellent

Talin (Acura owner) reviewed 10/8/26

Excellent job in repair, communication, delivery time and customer service

Ryan (Ford owner) reviewed 10/7/26

Yarelli (Honda owner) reviewed 10/5/26

Mirta (Chevrolet owner) reviewed 10/5/26

Service was wonderful. They kept us informed every step of the way. We explained that we needed the car back as soon as possible. Karina was wonderful. She knew her stuff and got us back in our car faster then we expected.

They were excellent. Very helpful and knowledgeable.

Very friendly and kept us informed every step of the way

Adrian (Nissan owner) reviewed 10/5/26

Francisco (Honda owner) reviewed 10/3/26

The team made me feel comfortable and I felt well taken care of. Will definitely recommend this place for its excellent service.

Daisy (Lexus owner) reviewed 10/1/26

I’m very happy with how my car turned out. I had some issues with the mirror and tint at first, but the shop was very helpful and worked with me to get everything corrected. They made sure the mirror was replaced with one directly from the dealership, and they also fixed the tint so everything matched properly. I really appreciate them taking the time to make everything right and making sure I was happy with the final result. Thank you to the whole team!

Elizabeth (Honda owner) reviewed 10/1/26

Yi Huan (BMW owner) reviewed 9/28/26

Very helpful, smooth and updates status.

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - San Jose - Monterey Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - San Jose - Monterey Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,397)

1,940 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 0.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0