Caliber - Gilroy - Church St
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 0.0/5.0 -
The parts that were replaced, had paint splatter of a different color, parts replaced did not have all of the hardware retainers, I had an alignment done, but my steering wheel is still tilted
Likely to Recommend - 0.5/5.0 -
If I could give it a zero, I would, this is the second horrible experience I’ve had with this company
Repair Quality - 0.5/5.0 -
There was zero quality control, found numerous issues and have to return to hopefully get them fixed. I’ve had a similar experience in the past with the same company.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Extremely likely
Repair Quality - 5.0/5.0 -
The team in Gilroy was absolutely wonderful from the moment I stepped into their office. Kiara and Peter we amazing
Customer Service - 5.0/5.0 -
As mentioned above. Kiara and Peter were excellent to work with
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
No good
Customer Service - 2.5/5.0 -
No good
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Awesome experience color match was superior. Great friendly staff ,great work car looks new.Thanks again for great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My work on my car was completed within a week and the paint job and repair was perfect:
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
I give the repair quality an 7 only because the original repair was not at all acceptable. I refused to accept it, and had to come back once the shop re-did it. The second time however, things looked good.
Customer Service - 5.0/5.0 -
Despite my dissatisfaction with the initial repair, everyone was very friendly and responsive throughout my repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was done faster than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really fast service and really friendly staff this place is the best of the best I'll recommend it 100%
My Experience - 5.0/5.0 -
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ (10/10 Stars) The team at Caliber Collision on Church Street deserves more than 10 stars! From the moment I walked in, I was treated with professionalism, kindness, and genuine care. Having your vehicle repaired can be stressful, but they made the entire process smooth and worry-free. A special thank you to Peter, the manager, who went above and beyond to ensure my Hyundai Elantra was repaired properly and returned looking absolutely incredible. Peter kept me informed throughout the process, answered all of my questions, and made sure every detail was handled with care. His commitment to customer satisfaction truly sets him apart. When I picked up my vehicle, I was amazed by the quality of the work. My Hyundai Elantra looked brand new, and the attention to detail was outstanding. It was clear that the technicians take great pride in their craftsmanship and treat every vehicle as if it were their own. The entire team exceeded my expectations with their communication, professionalism, and quality of work. If you’re looking for a collision repair shop that genuinely cares about its customers and delivers exceptional results, I highly recommend Caliber Collision on Church Street. Thank you, Peter, and the entire team for your hard work and dedication. You turned a stressful situation into a fantastic experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend the Gilroy shop in a heart beat.
Repair Quality - 4.5/5.0 -
The paint and the aligning of the panels were matched very well.
Customer Service - 5.0/5.0 -
The service was great and we especially loved the delivery service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked good and it was completed in a timely fashion….thank you.
Customer Service - 5.0/5.0 -
Everyone was professional
My Experience - 5.0/5.0 -
Appreciate all the updates! 👍🏻