Fix Auto Gilroy

4.9 (1,600reviews)
96%
6650 Brem Lane,  Gilroy,  CA  95020
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Shop AssistantSparkles

In operation 18 years.

Fix Auto Gilroy is a family owned and operated body shop that was founded in 1992, with the Gilroy location opening its doors in 2007. We are experts in collision repair and accept all makes and models. Our body shop in Gilroy guarantees your cars body repair for life, through our limited-lifetime warranty. Being part of Fix Auto’s network of body shops, we have established a reputation respected by every insurance company. If you reside in Gilroy or surrounding communities, call or visit our collision center in Gilroy for a free estimate for any accident or auto body repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,600)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many noting that repairs were completed to a high standard, leaving vehicles looking brand new. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication was a standout strength, with customers appreciating regular text and phone updates that kept them informed every step of the way. Timeliness was also frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including instances of incomplete repairs, communication gaps with unreturned calls, and minor cleanliness concerns upon vehicle return. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
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"Amazing quality and outstanding customer service from the entire team!"
"The repair quality was very good but they left many scratches to the paint in many different areas of the truck."
"Mentioned earlier they are scratches where the glass was replaced and parts were left in the car"
"... stars , everyone was professional and amazing! I was really impressed with the quality of work as well and will definitely recommend your business to others." Read more
"The car looks great! Wonderful paint job as if the car never got hit ="
"Completely satisfied with the repair on my vehicle. They completed the repair when they said they would and my car looks great."
"Staff is super friendly and helpful. My car was finished earlier than expected."
"... of when my vehicle was going to be done and it was done before that" Read more
"A little late but the shop let me know of the delay. No big deal."
"Theres just a little delay."
"Best experience ever—FIX kept me constantly up to date. Also very nice and polite."
"... finish. Very impressed with everyone we talked to and communication was extremely proactive. Very happy we chose you!!" Read more
"Really bad communications. They need to answer the phone"
"Service was great, but communication could be better. I had multiple times where I called in to check on the status, spoke to a representative, ..." Read more
"I was updated throughout the process of the repair via test or phone calls."

My Experience

Likely to Recommend

Good job and very professional

Repair Quality

Great job

Customer Service

Nice people

Returned Clean

My Experience

The whole staff was friendly, thorough, and I am completely happy with my service

Likely to Recommend

Repair Quality

Customer Service

Professional, kept me updated, friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was done to perfection!! Can’t express enough how happy I am to have my car looking brand new again

Likely to Recommend

Repair Quality

Customer Service

Service was great, but communication could be better. I had multiple times where I called in to check on the status, spoke to a representative, and was told I would get a call back but never received it.

Likely to Recommend

I already did

Repair Quality

Repair was done in timely manner and with good quality results

Customer Service

All issues addressed in timely manner

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

It was a great a fast experience they left my vehicle like brand new

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Could’ve used a little more communication

My Experience

In today’s world experiencing great customer service with care, honesty and integrity seemed no longer possible. Thank you for restoring my belief of how it should be. Great experience and thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Great experience

Likely to Recommend

Repair Quality

Customer Service

They were great! Respectful and helpful. I would definitely take my car back there if I needed it. Super nice people!

My Experience

Ozzy was awesome. Took care of me and delivered my car as promised. My car looks fantastic!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Bien

Repair Quality

El servicio estuvo exelente

Customer Service

Muy buen servicio

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I count on their quality repair. Prompt service. Honest input when asked. Extremely efficient clear work ethic. I have requested to have my car repaired there and will recommend them whenever asked.

Likely to Recommend

Repair Quality

Great communication great repair.

Customer Service

My Experience

Thanks for completing so quickly!

Likely to Recommend

Repair Quality

Customer Service

Done very quickly

My Experience

I’m thoroughly happy with my experience at Fix Auto!! Everything was explained and I received messages on the progress. I would definitely recommend this company. The receptionist was so sweet and thorough with her explanations.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean