Fix Auto Gilroy
In operation 18 years.
Fix Auto Gilroy is a family owned and operated body shop that was founded in 1992, with the Gilroy location opening its doors in 2007. We are experts in collision repair and accept all makes and models. Our body shop in Gilroy guarantees your cars body repair for life, through our limited-lifetime warranty. Being part of Fix Auto’s network of body shops, we have established a reputation respected by every insurance company. If you reside in Gilroy or surrounding communities, call or visit our collision center in Gilroy for a free estimate for any accident or auto body repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made the truck look brand new again. Great service. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
they completed the covered repairs however i will still be working with my adjuster to ensure that any other pending issues that i fell are related to this colision are dealt with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great. Ozzie said filmy car would be done at the end of the week and it was
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Because they're doing good and communicating to the customer daily as the work is progressing.
Repair Quality - 5.0/5.0 -
They are amazing in doing a good job
Customer Service - 5.0/5.0 -
They did a good job
My Experience - 5.0/5.0 -
Great communication and they worked with the insurance company so I didn't have to get overly involved. It was a relief to know that they had all the bases covered for my car repair. Very nice people. Highly recommend.
Likely to Recommend - 5.0/5.0 -
I've already told two people about them!
Repair Quality - 5.0/5.0 -
Very professional, clean, and communicative shop. The dealership recommended them to me and I couldn't be happier! Car looks great!
Customer Service - 5.0/5.0 -
Loved the customer service! Mary was so sweet and so helpful and helping me navigate the body repair process!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended this shop to both my daughters.
Repair Quality - 5.0/5.0 -
Experienced Top Top Level Customer Service. Very friendly, polite, informative and professional.
Customer Service - 5.0/5.0 -
Experienced Top Top Level Customer Service. Very friendly, polite, informative and professional.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Not the best job
Customer Service - 0.5/5.0 -
No call backs to inform me of the work that was to be done to my car
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Right headlight is after market according to Osvaldo and it’s pointing downward. I have to return once they order the parts. Hoping ordering at Toyota Dealer per Osvaldo/Ozzy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Yes, and no, the side mirror is not working correctly
Customer Service - 4.0/5.0 -
The service was great my only issue is I’m not able to adjust my driver mirror like I was before… I have called AAA not sure what to do to get it fixed correctly
My Experience - 5.0/5.0 -
You guys are all great. I am happy to have found your business and surely will be back whenever there is a need. Thank you again, specially from the front desk person.
Likely to Recommend - 5.0/5.0 -
Surely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very happy with the repair they did also the time, they were able to deliver the car back. It was a great experience
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The people at Fix Auto were very professional and at the same time very friendly. They communicated with me to keep me in the loop as the repairs hit milestones and I always felt I was part of any decision making that was necessary. The end product was as promised by both Fix Auto and AAA…my truck looks and operates just like it did prior to the collision (which happens to be very much like brand new).
My Experience - 5.0/5.0 -
Both Ozzy and Mari were very professional and attentive. Great customer service! They explained the process thoroughly. It was truly seamless.