CARSTAR Body Lines Collision

4.8 (785reviews)
96%
1923 FREEDOM BLVD,  Freedom,  CA  95019
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Shop AssistantSparkles

In operation 11 years.

At CARSTAR Body Lines Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Freedom, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru
Call
Email

Reviews (785)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding customer service, with staff described as friendly, professional, and going above and beyond throughout the repair process. Many highlight the excellent quality of repairs, noting their vehicles looked brand new upon return, with precise paintwork and attention to detail. Timeliness is a recurring strength, as numerous customers received their vehicles earlier than the estimated completion date. Regular updates via text and phone calls kept customers well-informed at every stage. A few customers noted isolated concerns such as parts delays, minor finishing issues, or communication mix-ups, reflecting areas customers feel could be refined further.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... amazing job with my vehicle. They are attentive and go above and beyond for their customers. Their excellent customer care is given from start ..." Read more
"... had nothing to do with the reason I brought it in! They went above and beyond to offer exceptional service and I would choose them again but hopefully never ..." Read more
"... throughout the entire process. They went above & beyond & did an absolutely outstanding job on my car. It looks brand new! Thank you, thank you, thank you!!" Read more
"... and had my car ready 2 days before their deadline. They left my car like new and I am so thankful I chose them. I truly recommend them if you want a top of the ..." Read more
"... beyond with adding a detail to my car! They have such high quality repairs my vehicle looks brand new! This body shop exceeded my expectations!" Read more
"Fantastic customer service, turnaround time is by far the fastest of any body shop Ive been to considering the quality of work they ..." Read more
"... way to give me a ride to pick up my car rental, and had my car ready 2 days before their deadline. They left my car like new and I am so thankful I ..." Read more
"... about the work completed and were very friendly. Work was done extremely quickly, 1 day turn around. Staff also offered to return the rental vehicle ..." Read more
"Finished in 2 days! Impressive!"
"It was ready a lot earlier then I was told and was a pleasent surprise to have gotten my car ..." Read more
"... everything thoroughly and was very considerate of my time. Communication was consistent, timely and considerate of my schedule. The technicians made sure to address ..." Read more
"... all with a smile! Everything went well and smooth. They updated me every day and they even let me leave the rental there and they took care of all the details to that ..." Read more
"... welcoming. They answered any questions I had and kept me up to date through text messages on the status of my car. The paint job looks great, matches the ..." Read more
"Was updated very quickly on where my truck was during each of the repair phases and the staff was very friendly"
"... picking my Toyota up when it was completed I was kept upto date on every step of the repair. I will recommend CS Body Lines to anyone that needs ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Excellent job

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Truck is looks great like the accident never happened and detailing was great touch thank you...

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will recommend it to all my friends that need a place to have the car repair.

Repair Quality

They are very professional.

Customer Service

Quick and beautiful

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Muy bien trabajo estoy agradecido por todo Gracias

Likely to Recommend

Repair Quality

Thanks

Customer Service

Excellent job

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They are a team 👏

Repair Quality

Customer Service

Excellent,

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Front desk person Lizzette was very prompt and attentive, always calling with updates.

Customer Service

Liz was very attentive and prompt with updates..

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great service!

Likely to Recommend

Repair Quality

Customer Service

Great service!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Efficient good work as well as fast turn around

Likely to Recommend

Likely

Repair Quality

I am satisfied

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the effort of the staff.Lizette is friendly and courteous.mike is knowledgeable from day one of what are expectations as the car in the shop.follow up updates.i can’t thank you enough.good people.highly recommend this body shop.

Likely to Recommend

Repair Quality

The font office Lizette is great.and Mike is knowledgeable.CS body lines collision overall is great.

Customer Service

4.1 star

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Very good service and work done.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job. Fast repair and really great customer service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely recommend.

Repair Quality

Very satisfied. Excellent customer service. The work needed was able to be completed same day. Excellent work.

Customer Service

See previous comments.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

With the care and honesty I received in the process and results of getting my car repaired at CS Body Lines Collision I would definitely recommend their Body repair shop.

Repair Quality

I was treated with so much respect, care and honesty when I came in to get a repair estimate for my car’s damaged bumper and support bar that my daughter caused by accidentally pushing on the gas pedal instead of the break pedal at the very end of our first driving lesson together. Front desk assistant Lissette was kind, helpful and Michael, head Body Collision Technician, quickly assessed my car’s damages explaining to me what got damaged and what my options were. I appreciated all the information he shared with me explaining the differences between certified, market and after market parts; He even showed me a three D image on the computer of how the parts were connected and effected one another. I decided to go with CS Body Lines Collision to repair my car and I’m very happy I did for when I picked it my car up it looked great! They took excellent care of my car and I highly recommend Car Star Body Lines Watsonville to anyone looking for car body repair; I do not believe that you will be disappointed! I highly recommend CS Body Lines Collision to get an estimate and

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service I will recommend this place

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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