CARSTAR Body Lines Collision
In operation 11 years.
At CARSTAR Body Lines Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Freedom, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
I like how they live my car
Likely to Recommend - 5.0/5.0 -
Yes very friendly
Repair Quality - 5.0/5.0 -
So far looks fine.
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I enjoyed the service. Everybody was very nice and helpful. Any question I had was answered and explained to me. Everybody was very professional . I recommend car star to anyone that I know. five star service.
Likely to Recommend - 5.0/5.0 -
Absolutely recommend everybody I know.
Repair Quality - 5.0/5.0 -
Everybody, there was very professional answering my questions. Explain to me everything that I needed to do.that that’s why I would recommend car start to everyone.
Customer Service - 5.0/5.0 -
Everybody had a great attitude. Everybody was upbeat and positive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely courteous and efficient.
Likely to Recommend - 5.0/5.0 -
Yes. I had my car repaired a few years back & really liked their services. Communicated every step of the way & even detailed my car. Thank you
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect in keeping appointments. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
As a young girl, it can always be intimidating to deal with car issues. However, CS Body Lines Collision were so kind and attentive from the first minute I spoke to one of their employees over the phone. They consistently kept me informed & updated about the process. They drove me to pick up my rental and let me leave my rental at their site and dropped it off for me! Besides just their amazing customer service, my car was fixed in less than two days & I have no complaints about the results; the color was matched perfectly & they even complimentary fixed another damage I had on my car. I couldn’t be more thankful. When I had to choose a shop to take my car to, my co-worker who used to work for an insurance company, told me that he heard of a lot of satisfied customers that went with CS Body Lines Collision, and I understand why! 10/10 experience!
Likely to Recommend - 5.0/5.0 -
A co-worker recommended CS body lines to me & I would definitely recommend them as well.
Repair Quality - 5.0/5.0 -
I was completely satisfied with my repair. When I got the call that my car was fixed & ready to be picked up in less than 48 from the moment I turned it in, I was a little skeptical… However my car literally looked brand new! The color match was perfect! They even complimentary fixed another minor damage & even semi-detailed my car, which I’m so grateful for. 10/10 experience. So glad I went with CS Body Repair.
Customer Service - 5.0/5.0 -
Literally the staff made my experience a breeze. They drove me to pick up my rental, they even drove my rental back once my vehicle was ready. I was intimidated at first but Leslie and Lisette and their other staff were honestly just so amazing and kept me informed every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They did great work on my car but there were a couple of issues with the replaced headlight (was not the correct self-leveling ADAS unit) and the windshield washer hose came off the pump. BUT they remedied those issues, were extremely friendly, professional and I felt like I was in good hands. I definitely recommend them.
My Experience - 5.0/5.0 -
Front desk person was very nice and helpful.
My Experience - 5.0/5.0 -
Me gustó mucho el trabajo que hicieron,fue muy rápido,la limpieza a mi troca y el trato a mi persona,muy buena experiencia gracias a todo el equipo.🙏
Likely to Recommend - 0.5/5.0 -
Nunca mas
Repair Quality - 0.5/5.0 -
No pintaron una parte y ya estaba aprobada
Customer Service - 0.5/5.0 -
Estoy dissastifecho con auto body y AAA. Arreglaron una parte de mi carro que porque anterior mente alguien arregló mi carro y auto body no quiso arreglar mi carro
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The staff was friendly and helpful. I really appreciate that they were able to wait for me after business hours to pick up my vehicle. The main repairs were completed but the overall quality of work was disappointing. When picking up my vehicle I noticed that the front passenger handle was broken. I brought this up to the person that returned the vehicle to me and he just stated that “they didn’t clip it in” and he proceeded to clip the door handle. A day later when I went to open the passenger door the handle completely came off. Also, an additional part of the hood was left loose. I believe these are issues that should’ve been caught during the final inspection of the vehicle before it was returned to me. I understand repairs take time but as a long time customer I expect the vehicle to be inspected and returned in proper condition.