Jerry Graham Auto Body - Watsonville

4.8 (961reviews)
96%
107 Airport Boulevard,  Freedom,  CA  95019
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In operation 46 years.

Jerry Graham Auto Body is a trusted, OE-certified collision repair center proudly serving Monterey and the surrounding area. Known for quality workmanship and honest service, their skilled technicians use advanced equipment and factory-approved procedures to restore your vehicle the right way. They offer complete collision repair, dent removal, bumper and fender repair, paint matching and refinishing, paintless dent repair, scratch repair, and auto glass services — all performed with precision and care. Jerry Graham Auto Body maintains manufacturer certifications with Hyundai, Infiniti, Jaguar, Mazda, Nissan, Subaru, Tesla, Toyota, and Volvo, ensuring every repair meets strict factory standards. For dependable service and repairs done right, Jerry Graham Auto Body delivers quality you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
Tesla
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Email

Reviews (961)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, like new, and exceeding expectations. The staff is widely recognized for being professional, friendly, and welcoming across all interactions. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, with many repairs completed ahead of schedule. Customers also appreciate complimentary car washes and interior cleaning upon vehicle return. A few customers noted areas for improvement, including occasional delays, parts-related miscommunications, and isolated repair quality concerns, but these represent a small minority of the overall feedback.
AI-Generated from reviews written in the last 12 months
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"... was treated with respect, fairness, and patience. My Ford C-Max was repaired at a very reasonable cost and quickly. I appreciated the detailed explanation ..." Read more
"Outstanding body work on my 2012 BMW! The exterior looks flawless and new. Paint work and fixed dents are perfect. Best of all, installed, new BMW ..." Read more
"My car looked like it was brand new when I picked it up. The panel and trim they replaced was perfectly done. ..." Read more
"... I would recommend them in a heartbeat to anybody Color match great. Cannot tell repair from factory. Great" Read more
"... very much needed Paid attention to interior detail The main issue I had with the drivability of my vehicle was not fixed in the slightest." Read more
"... happy. I think they are a happy family of employees. I was alerted by text of the progress every step of the way. Seriously surpassed what Id expected. Just ..." Read more
"great comunicattion texts and phone calls only took one day very fast!"
"... Gave me a ride after i left the car at their shop. Text me regular updates, which i really appreciated. Will use them again if needed." Read more
"There were some mis-communications, but they were pretty good about keeping us informed. The delays in completing repairs made this especially ..." Read more
"Sending text that car will be ready and then another saying it would be delayed. This went on for 3 days ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The 2026 Tesla model Y repairs look amazing. Staff are efficient and friendly. Super helpful. Text follow up messages were timely and right on point. I will give them a 5 Star rating.

Likely to Recommend

Absolutely we would recommend Jerry Grahm

Repair Quality

We are more than satisfied. The service and work far exceeded our expectations. From the moment we walked in the door until the moment we picked up our car everyone was professional, friendly and prompt.

Customer Service

Already commented

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This is an easy recommend.

Repair Quality

From the interface in the front office to the excellent repair the experience was excellent.

Customer Service

All of your staff were professional, helpful, and friendly. They stayed in touch with updates on my repair and answered a number of questions I had about the process.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

No negative comment at all..

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Excellent service. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Hector and the team were fantastic!

Likely to Recommend

Repair Quality

100%

Customer Service

Excellent service!

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

great service and great communication with client so I always knew the status of the work. thank you

Likely to Recommend

Repair Quality

excellent quality repair

Customer Service

great updates and communication. team tired hard to accommodate my needs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff is Excellent with customer service. And with keeping me updated with my vehicle and maintenance. Highly recommend them to everyone.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great job, looks great! Took quite some time to get the vehicle. But it had to do with a part and not the body shop. They kept me appraised of situation throughout.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Already did

Repair Quality

Customer Service

Great job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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