Jerry Graham Auto Body - Santa Cruz

4.9 (882reviews)
98%
324 River Street,  Santa Cruz,  CA  95060
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Shop AssistantSparkles

In operation 5 years.

Jerry Graham Auto Body is a trusted, OE-certified collision repair center proudly serving Monterey and the surrounding area. Known for quality workmanship and honest service, their skilled technicians use advanced equipment and factory-approved procedures to restore your vehicle the right way. They offer complete collision repair, dent removal, bumper and fender repair, paint matching and refinishing, paintless dent repair, scratch repair, and auto glass services — all performed with precision and care. Jerry Graham Auto Body maintains manufacturer certifications with Hyundai, Infiniti, Jaguar, Mazda, Nissan, Subaru, Tesla, Toyota, and Volvo, ensuring every repair meets strict factory standards. For dependable service and repairs done right, Jerry Graham Auto Body delivers quality you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (882)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, often describing results as looking brand new. The team receives strong recognition for excellent communication, including proactive text updates throughout the repair process. Many customers highlight that vehicles were completed ahead of schedule, with the added bonus of complimentary interior and exterior detailing. A few customers noted occasional gaps in communication and minor delays, reflecting areas customers feel could be refined. Overall, the experience is widely regarded as professional, friendly, and stress-free, with many customers expressing intent to return and recommend the shop.
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"I could not be more pleased with the quality repairs and return time of my vehicle. This is my second visit to Jerry Graham Auto Body ..." Read more
"... couldn't be happier with the service your team provided! The repairs are fantastic, the car looked brand new when I picked it up; I was thoroughly impressed." Read more
"... the way around from the beginning to the end. Plus, the repair was excellent, the paint job. Excellent as well." Read more
"They did an amazing job! Kept me informed at every step of the way. Staff were friendly and great communicators. ..." Read more
"... Body on River St in Santa Cruz was awesome. They are friendly, professional, communicate well, and did a fantastic job on my car. They kept me posted on progress and the ..." Read more
"Ready five days before original estimated delivery date."
"Work completed ahead of. Schedule and perfectly."
"... which I really appreciated. Luckily they were able to complete the job in less than two weeks and were able to do all the electric car calibrations ..." Read more
"Great experience ! Repair looks great, was finished ahead of schedule and they completely cleaned and detailed my car. Feels like new!"
"The car was ready 3 days ahead of schedule, very nice surprise!"
"I received approximately 5 update texts a day. I felt very connected to the repair process. Almost ..." Read more
"Flawless and proactive communication!"
"... treated to match the replaced parts making it look new. Communication was excellent. They were friendly, honest, and efficient. I received many notices informing me about the stages ..." Read more
"Got text messages but they were all incorrect."
"Great customer service and great work on my car! I appreciate you staying in touch about expected completion times. I will not hesitate to recommend Jerry Graham ..." Read more

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My Experience

Great customer service and great work on my car! I appreciate you staying in touch about expected completion times. I will not hesitate to recommend Jerry Graham Auto Body.

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Great customer service and great work on the car. I appreciate that you kept me posted about parts availability and completion times. I’m very happy with the results!

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Returned Clean

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From start to finish, Alicia at Jerry Graham was always available and communicated all the details along the way. The final repair was outstanding!

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Alicia was fantastic!

Returned Clean

My Experience

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I am extremely satisfied with my 2019 Rav 4. The damaged front, sides and hood, were replaced and the and the rest of the car was cleaned and treated to match the replaced parts making it look new. Communication was excellent. They were friendly, honest, and efficient. I received many notices informing me about the stages of repair. I would recommend them to family, friends and anyone that is in need of high quality and professional auto repairs.

Customer Service

I am extremely satisfied with my 2019 Rav 4. The damaged front, sides and hood, were replaced and the and the rest of the car was cleaned and treated to match the replaced parts making it look new. Communication was excellent. They were friendly, honest, and efficient. I received many notices informing me about the stages of repair. I would recommend them to family, friends and anyone that is in need of high quality and professional auto repairs.

Returned Clean

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My Experience

Great communication. I can’t tell there was ever any damage. The accident happened during my relocation to Santa Cruz. They were kind enough to hold my car for me for two weeks while I finished my move from Washington State. I would take all my vehicles to Jerry Graham Auto Body if anything should happen to my vehicles in the future.

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My Experience

They worked with my schedule, provided top notch repair, and basically returned my car fully detailed…nice “above and beyond” touch!

My Experience

Repaired ahead of schedule. Grateful.

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My Experience

Great experience with Jerry Graham Auto Body! So pleased that you were the Tesla approved body shop that my car insurance company contracts with! It was seamless and we were very happy that our car was repaired and good as new in 2 weeks with all Tesla genuine parts/ paint etc.! We appreciated the updates along the way as well! We will definitely use your services again if we ever need them!

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I was very pleased that I received, not only the repair, but also a cleaner car back - even the interior. Thank you!

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Very professional and friendly staff

Returned Clean

My Experience

Thank you for going above and beyond

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I highly recommend Jerry Graham auto body shop for any and all vehicle repairs.

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I have brought my car to Jerry Graham’s auto Body shop in River st. 3 times. I highly recommend their shop. Each time I experienced excellent work, good communication and reasonably priced. If you need any body work and or repairs on your vehicle this is the place to go.

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They do a great job in a timely way.

Returned Clean

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My Experience

Everything looks good thanks for your great service!

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So far so good, service and swereness of when job would be done was very good overall you guys did a great job thank you for a job well done!

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Returned Clean