Jerry Graham Auto Body - Capitola

5.0 (786reviews)
100%
2850 Soquel Avenue,  Santa Cruz,  CA  95062
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Shop AssistantSparkles

In operation 7 years.

Jerry Graham Auto Body is a trusted, OE-certified collision repair center proudly serving Monterey and the surrounding area. Known for quality workmanship and honest service, their skilled technicians use advanced equipment and factory-approved procedures to restore your vehicle the right way. They offer complete collision repair, dent removal, bumper and fender repair, paint matching and refinishing, paintless dent repair, scratch repair, and auto glass services — all performed with precision and care. Jerry Graham Auto Body maintains manufacturer certifications with Hyundai, Infiniti, Jaguar, Mazda, Nissan, Subaru, Tesla, Toyota, and Volvo, ensuring every repair meets strict factory standards. For dependable service and repairs done right, Jerry Graham Auto Body delivers quality you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Subaru

Reviews (786)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for clear, proactive communication through texts and emails at every stage. Timeliness was a strong point, with numerous vehicles completed ahead of schedule. Customers highlighted the friendly, professional, and attentive staff who went above and beyond expectations. Detailing services were a pleasant surprise for many. A few customers noted occasional parts delays and extended timelines, though they acknowledged these were often beyond the shop's control and appreciated the transparency provided throughout.
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"... genuinely committed to getting the job done right. The quality of the repair exceeded my expectations, and I appreciated the clear communication throughout ..." Read more
"... professional, informative, and personable. Best of all, my car looks great ! I highly recommend their work." Read more
"... gave me top dollar because the car looked so good. CAB does outstanding work." Read more
"My car is beautifully restored."
"... initial estimate date. When I picked up my car today, it looked just like the new car I bought back in May of 2018. Excellent work by the whole team at Capitola Auto ..." Read more
"... comfortable, knowing that my car was in your hands. Communication was great and the work on my car looks impeccable. I will be coming back to you for any future repair ..." Read more
"TEXT N EMAILS WERE STEADY AT EACH PHASE OF THE REPAIR PROCESS. TYVM"
"... excellent and they were a pleasure to work with. Communication was excellent and the work they did was great." Read more
"... I was so impressed from my very first phone call. Excellent communication throughout. Repair was completed early and looks absolutely great. ..." Read more
"... were very knowledgeable, professional and friendly. I received regular updates from the team while my car was being repaired. Its never fun to have to take ..." Read more

Likely to Recommend

overall great shop

Repair Quality

Customer Service

Bruce was great, very helpful. Had a couple communication issues with Elisa - not returning voice messages, not letting me know when my car was done before she for an appointment.

Returned Clean

My Experience

You guys did a great job my van looks excellent

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Repair Quality

We were delighted with both the work on our car and the kindness and professionalism of everyone at the body shop. I have already recommended JGAB to friends and will absolutely come back for any future body work. Great job!

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My Experience

Borh customer service and mechanical service are the best I’ve ever experienced.

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Excellent job

Customer Service

friendly and approachable

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Jerry Graham Autobody made my car look like new again!! Thank you.

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I highly recommend and will pass on the word😊

Repair Quality

EXCELLENT service from beginning to end! So helpful with all arrangements with insurance, rental car, repair of car. And when I picked up my car, it was so clean, inside and out, it looked like a new car! And the kind staff gave me a ride to pick up rental car when my pick up was running late. Everyone was so nice. Thoroughly impressed and very highly recommend!

Customer Service

Awesome customer service from everyone! Even gave me a ride to pick up my rental car when pick up was late!

Likely to Recommend

Happy to recommend Jerry Graham to all friends and family

Repair Quality

I’m extremely pleased with the repairs, the staff, the communication, and going above and beyond to ensure customer satisfaction!

Customer Service

Incredible crew! Olga, Elisa, and Denis were all extremely helpful and reliable. Ensuring I get the best price and have a safe vehicle

Returned Clean

My Experience

My Experience

I can't recommend this shop enough! After my Toyota RAV4 was involved in a hit-and-run and needed a new bumper, I was so nervous - especially since it was my first insurance claim with Progressive after being with USAA for years. From start to finish, Elisa Hernandez and Dennis Rush made the entire process completely seamless. They were incredibly kind, honest, straightforward, and easy to work with. They took the stress out of the situation and kept me informed every step of the way. What I loved most is that they have the personal, caring feel of a family-owned mom-and-pop shop, while also being as efficient, organized, and accessible as a much larger collision center. It's the best of both worlds. The location is convenient, the customer service is exceptional, and the quality of the repair was outstanding. My RAV4 looks brand new again! If you need auto body work, don't hesitate to trust Elisa, Dennis, and their team. They truly go above and beyond, and I'm so grateful for such a positive experience.

My Experience

The work was done quickly and they surpassed my expectations. I came in to repair my hood and they detailed my truck inside and out. Very happy with the service.

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Great service and system! Everything went very smoothly. Thank you for the car wash!

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My Experience

My 2018 BW Passat had very significant rear end damage. The crew at Jerry Graham Auto Body (Soquel Avenue) did a great job repairing the damage, and then thoroughly cleaning and detailing my car. When I picked it up yesterday, it looked like it had never been in an accident, and looked the same as the day I bought it new. I would definitely recommend the team at Jerry Graham Soquel Avenue. Great job!

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