Auto Center Collision, Inc.

4.8 (439reviews)
100%
550 Auto Center Drive (Attached To Ford),  Watsonville,  CA  95076

In operation 26 years.

Auto Center Collision is a family-owned business serving the central coast community and beyond since 1995. Our goal is to provide high quality repairs on all foreign and domestic cars, trucks, SUVs and hybrids in a timely manner. Here at Auto Center Collision, we offer a limited lifetime warranty on all repairs. We offer body, paint and frame repairs. Frame measuring and pulling available. We work with ALL insurance companies. Also, communication is key, so we keep the customer "in the loop" throughout the repair process via text, phone calls or emails.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (439)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Auto Center Collision's service. They praise the excellent customer service, quality of repairs, and timeliness. Many customers appreciate the clear communication and regular updates throughout the repair process. The staff is described as friendly, professional, and attentive. Customers are impressed with the quality of work, often stating their vehicles look better than before. The shop's efficiency and ability to complete repairs ahead of schedule is frequently mentioned. Several customers have already recommended or would recommend the shop to others. Some minor improvement points include occasional delays in completion and the need for follow-up calls for status updates in a few cases.
Select to learn more
"Outstanding organization and personnel, superior workmanship and finished the job ahead of schedule."
"These peeps ROCK! Extremely professional, excellent customer service, and top notch work. My car looks better after the ..." Read more
"Everyone was helpful and very nice 😊"
"Great customer service. Appreciated the communication about what was being done to my car . Very good service."
"Excelentes personas respondieron todas mis preguntas"
"They finished ahead of original schedule."
"Repairs were done in one day!"
"Surprised how quick services were completed"
"Very happy with the results . The car was ready for pick up earlier than expected"
"It was supposed to be ready on Monday but got pushed to Thursday . But they did call me on Wednesday to pick it up ..." Read more
"I was always informed constantly!"
"... the tree sap i had. above and beyond!! so grateful. very clear communication and updates throughout the whole process. i am so happy!" Read more
"Very informative with daily progress texts"
"Yes , they kept me involved to the whole process"
"I was receiving text messages with updates."

Likely to Recommend

Absolutely yes

Repair Quality

Good service,the staff very nice and very professional.

Customer Service

Good service,staff very nice and professional.

Likely to Recommend

Repair Quality

Thank you for doing great work with the repairs and I also appreciate the excellent cleaning job.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Very satisfied, absolutely the Best

Customer Service

Good job, good people to deal with

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the service I got from you guys!

Customer Service

Daniel was very knowledgeable and very detailed with explaining the process to me at the inspection and drop off. I appreciate his diligence with the attention to detail he provided about my vehicle. thank you Daniel and the team for a job well done.

Likely to Recommend

Repair Quality

EXCELLENT!

Customer Service

EXCELLENT!

Likely to Recommend

Repair Quality

Always happy with the work and personnel.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

they took the time with it to repair my truck and damages

Likely to Recommend

Repair Quality

The repair was perfect and I liked the constant updates i would get about the work progress.

Customer Service

The repair was perfect and I liked the constant updates i would get about the work progress.

My Experience

My car looks AMAZING! Thank you guys so much for the fast service. You made my car look brand new.

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Excelente atención y servicio

Customer Service

Excelente atención y servicio

My Experience

Excellent service and repair work. Very friendly. For Harry recommend to friends.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thanks for the excellent repair service on my Rav 4. You repaired the vehicle in just one week and even replaced my bike rack. Your customer service is the best. Thank you. Robert Murphy

Customer Service