CARSTAR Body Lines Collision Soquel

4.9 (109reviews)
98%
2750 Soquel Ave Ste F,  Santa Cruz,  CA  95062
Bot
Shop AssistantSparkles

In operation 11 years.

At CARSTAR Body Lines Collision Soquel, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Santa Cruz, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, we work with most insurance companies and offer a nationwide warranty.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (109)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting excellent body work that left vehicles looking brand new. Communication was a standout strength, with frequent updates and clear explanations throughout the repair process. Timeliness was frequently commended, with numerous customers noting their vehicles were completed ahead of schedule or same-day. Customers also appreciated thoughtful extras such as car washes, vacuuming, and above-and-beyond gestures. A few customers noted areas for improvement, including occasional delays due to parts availability, language communication gaps, and minor finishing issues, as mentioned directly in their feedback.
Select to learn more
"Incredible service! Wonderful, responsive communication. Fast, efficient work. And the car looks amazing, ..." Read more
"The professionalism, skill and kindness the CARSTAR team provided was exemplary. My car was fixed in a very timely manner and the ..." Read more
"Excellent family run business, super communicative and detailed my car inside and out made it look brand new again, excellent excellent customer service!"
"... to complete the work on our car. Above and beyond…they also did excellent body work. So thankful and highly recommend." Read more
"... that I've ever had body work done at this shop and they truly exceeded my expectations." Read more
"SHOP WAS VERY FRIENDLY AND GOT THE JOB DOWN QUICK I WAS EXPECTING LIKE A WEEK WAIT BUT I GOT MY CAR BACK WITHIN A DAY. GREAT SERVICE"
"The repair was completed on the day I brought the car in."
"Fastest repair Ive ever experienced"
"The staff were great. The body work looks solid and they got the work done ahead of time! I highly recommend this business!"
"The claim process was quick and easy, but they were slow giving the ok to the shop for required parts. I was without a car for about a month"
"... beyond—from the initial estimate through completion. Communication was clear, timely, and professional throughout the entire process. I would highly recommend you ..." Read more
"They were fabulous! Stellar communication throughout, worked hard to get my repair done same day and top notch customer service."
"They communicated with me every step of the way!"
"Fantastic team! I was kept up to date with the progress and the work was excellent. Thank you!"
"They did a great job at the estimate and throughout the day it was in for repair. Good communication."

Likely to Recommend

Repair Quality

Customer Service

Kind and professional they helped me pick up my rental and also took it back when my car was ready again. My car got fixed in two days and I left satisfied with their work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great service

Likely to Recommend

Repair Quality

Attentive, helpful, excellent workmanship.

Customer Service

Customer focused.

Returned Clean

Likely to Recommend

Already started telling friends and family about it!

Repair Quality

Great work!

Customer Service

SHOP WAS VERY FRIENDLY AND GOT THE JOB DOWN QUICK I WAS EXPECTING LIKE A WEEK WAIT BUT I GOT MY CAR BACK WITHIN A DAY. GREAT SERVICE

My Experience

Likely to Recommend

Repair Quality

Customer Service

Exceptional service.

Likely to Recommend

Unsure need to see if they can complete the repair first

Repair Quality

At first no the truck is still dented in the door and bed. Waiting on parts to complete the repair and fix the door

Customer Service

My work is not complete yet still waiting on parts and for the bed and door to be fixed

Likely to Recommend

Repair Quality

Customer Service

Friendly and caring employees. Wonderful service

My Experience

The professionalism, skill and kindness the CARSTAR team provided was exemplary. My car was fixed in a very timely manner and the end result is superb. Thank you!!!

Likely to Recommend

Repair Quality

Customer Service

The attendants were professional and friendly. My car was fixed in a timely manner and the job was perfectly done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Work was done quickly, excellent communication and service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

This is the first time that I've ever had body work done at this shop and they truly exceeded my expectations.

My Experience

Excellent communication, friendly customer service, excellent attention to detail and speaking of detail, they detailed my car inside and out. Looks brand new again!

Likely to Recommend

Repair Quality

Customer Service

Excellent family run business, super communicative and detailed my car inside and out made it look brand new again, excellent excellent customer service!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very happy with the work that you guys have done. You guys have gone over and beyond.

My Experience

The guys did an excellent job repairing my truck. Friendly, fast, and professional service. 5 stars!!!! Thank you!!!

My Experience

Jose and Ace did an excellent job with explaining the needed repairs, scheduling and updating me about whe. My car would be ready. No complaints whatsoever.

Likely to Recommend

I have already recommended them to my daughter.

Repair Quality

Customer Service

All service reps were kind and professional.

Likely to Recommend

Anyone can bring very high expectations when they have CarStar work on their car. I really admire their expert, quality results

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service