Caliber - Houston - South Spring
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The only reason I didn't give a 10 was because I was told some of my belongings would be fine if left in the car. When I received my car an optima red top battery was stolen from the trunk and a car charger was stolen from the cigarette lighter. Everything was great and I trusted the employee who assured me it wouldn't be a problem. I am glad I didn't leave more in my car.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service I received regular calls with updates on my vehicles progress
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Katie, Melissa and Belinda were great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My vehicle still has tape on it from new parts and also received my vehicle with a deep scratch on the front left rim. My air hose with compressor is missing from the trunk.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
This dissatisfaction pertains to having tape on the part of my vehicle still as I recieved it. Not to mention how I had to repeately ask for the mechanics to be checked after the impact of the accident. This body shop was ONLY concentrated on the body and I had to repeat the safety of the frame of my vehicle that is on the inside of the vehicle. I hate that when I recieved my vehicle back there was a deep and hard scratch on my front left rim.
Customer Service - 0.5/5.0 -
Calling me to tell me that if I don't pay in the next 24 hours that my vehicle was going to be towed out of the lot. REALLY? Im just as busy as the business and not to mention I wasn't given a car rental to maintain. Unsat
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The repairs were awesome with the exception that some things were left undone
Customer Service - 3.5/5.0 -
Some promises of a callback were not met. I had to repetitively call for updates after being told that someone would keep in contact with me throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One missing piece in cabin
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job on the repair. Delivered it to the house. That was a great service as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The repairs were fine but I have been sharing my experience with everyone & informing them that after my accident they stole ideas from my car.
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
My things were stolen from my car & no one helped me. No one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Repair Quality - 0.5/5.0 -
3 mm gaps in front fender and side panels
Customer Service - 0.5/5.0 -
They said their was a stutter in my rear window, they took it part decided it wasnt part of accident,then they out it back together and it doesn't work at all now.